Pullman Quanzhou Shuitou

Everything is fine except for the electricity issues, which require me to switch rooms three times throughout my three-night stay. The first one experienced a blackout in the middle of the night and the main control in the second room was n't functioning properly.

Mr Lu 路and Mr Liu 刘 had been very helpful. We love cold air to sleep, but unfortunately, due to central air con, the room was very warm. We requested to change to different level and it really helped a lot. Will recommend to stay.

The hotel's customer service was outstanding with friendly and helpful staff who went above and beyond to ensure a pleasant stay.

Great hotel , very good room and high end, brand new rooms, excellent breakfast . Only limitations were that staff does not speak fluent English . Had to use translator app. But this is very common in china. At most 5 star hotels .

The hotel is very new so there are still some areas that are not operational. Staff are also new and needs more experience.

We stayed in the hotel on a business trip for 3 days. The hotel is located in the stone city of China. Good to stay in if you absolutely need to stay in the area, otherwise Xiamen island is a better location to stay in. Communication was very hard with the staff as they do not understand English. Do not expect room service after 8:45pm as they close the kitchen at 9pm. The 3 days we stayed in, the minibar was not refilled not even the tea/coffee. On the first day we called housekeeping for an iron and iron board. only an iron was brought and the staff demonstrated how to iron on the bed. they also used this visit to quickly change the towels in our room while we were still using the room and washroom and did not bother to clean it up at all that day. Also, we were asked to pay a 200 USD deposit stating it was just in case there were any damages to the room or amenities. Given the room did not even have minibar items, it was funny to make such a deposit. I would not recommend the hotel unfortunately.