Recensioni su Hampton by Hilton Quanzhou Nan´an Shuitou
Hampton by Hilton Quanzhou Nan´an Shuitou
NO.336, Jiefang Road, Shuitou town, Nan'an, Fujian, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
2146 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.6
Pulizia4.7
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Tutte le recensioni(2146)
Recensioni positive(2115)
Recensioni con foto/video(364)
Reception gentilissima(564)
Ottima colazione(451)
Ambiente di classe(247)
Parcheggio comodo(164)
Ben arredato(109)
Ideale per viaggi di lavoro(47)
Di lusso(15)
Buffet delizioso(9)
Recensioni negative(31)
Utente ospite
Camera Confortevole Doppia
Soggiorno: nov 2024
Lavoro
11 recensione
4.7/5
Fantastico
Pubblicata: 7 dic 2024
All was good except for one thing that the refrigerator was not cooling (it is running)
Traduci
Risposta dalla struttura: 親愛的客人,您的好評如暖陽照亮我們的心!我們一直努力讓每位客人都能感受到家一般的温暖與貼心。您的認可就是對我們最大的鼓勵,期待與您再次相遇,繼續為您服務!
Jacobus Carolus
Camera Confortevole Doppia
Soggiorno: ott 2024
Lavoro
167 recensione
3.0/5
Pubblicata: 19 nov 2024
Best hotel in nan'an.
New and clean but breakfast is becoming more limited.
Not much to do/see in the area.
Would stay here again in the future.
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Risposta dalla struttura: 尊敬的客人!感謝您對我們酒店的關注與評價。對於您提出的早餐種類有限的問題,我們深感歉意。近期由於酒店團隊較多,早餐供應方面確實出現了一些壓力,導致種類不如以往豐富,這是我們的疏忽。我們已經積極與餐飲團隊溝通,着手調整採購計劃與菜品設計,增加更多樣化的食材與菜品選擇,同時也會優化早餐的服務流程,確保每位客人都能及時、順利的享用早餐。期待您的再次光臨!
Bahridin
Camera Superior (2 letti)
Soggiorno: set 2024
Lavoro
31 recensione
3.7/5
Pubblicata: 2 dic 2024
It’s ok, I would stay here again. Only drawback no one speaks English and they seem afraid:))) to talk to foreigners:))) breakfast is good.
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Risposta dalla struttura: 尊敬的客人您好!非常感謝您選擇下榻我們酒店並給與評價。對於您提及在英文交流方面遇到的不便,我們深感歉意。我們已意識到這一問題,會加強員工英文培訓,提升服務水平,確保日後能為國際客人提供更流暢的溝通體驗,感謝您對我們早餐的認可,您的滿意就是我們前進的動力,期待您下次入住時能感受到我們的進步與完善,再次感謝您的理解與支持。
Utente ospite
Camera Deluxe Genitore-Figlio
Soggiorno: nov 2023
Famiglia
7 recensione
1.0/5
Pubblicata: 27 dic 2023
1) Totally wrong room assigned and not matching the from the website described. Staff from front desk was interested for ask you back what facilities should inside.
2) Changed another children theme room with a right decorated room which is matched with the website provided. All the family members are tired and frustrated for the hotel wrong arrangement during the check in time is 10:30pm at night.
3) Reported that a failed central heating system in the room (2316). My Wife and Son feel sick during the stay without the central heating system under 5°C outside. A manager Mr (丁) from hotel claimed can free upgrade the suite for us on second day. He definitely confirmed the suite 2702 must provide the heat system normally. Its failure again after we came back from outside and the temperature remained 5°C outside. A small heater provided after reported to front desk.
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Utente ospite
Camera Confortevole Doppia
Soggiorno: apr 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 24 mag 2024
Overall the stay was very pleasant. The room was spacious and clean. Breakfast offers lots of delicious local delicacies. Staff was helpful too. Thanks to Tina at the front desk who helped me during my stay. Very well worth the price. Will definitely come back again when I'm in Shuitou.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for falling in love at first sight at Hilton Huanpeng Quanzhou Nanan Shuitou! Beautiful time, inadvertently will meet who's eyes, text rafting, this time with you unexpectedly, thank you for this fate, we will cherish, looking forward to the next meeting with you! Wish: Good health!
Utente ospite
Camera Superior per famiglie
Soggiorno: set 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 6 nov 2024
Great and nice hotel, we have enjoyed our stay here!
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Risposta dalla struttura: 尊敬的客人,看到您如此滿意,我們滿心歡喜!您的開心就是對我們最大的認可。我們一直努力為每一位賓客打造温馨舒適的居住環境,能讓您住的愉快是我們的榮幸。期待與您再次相逢,繼續為您提供優質的服務!再次感謝您的誇獎!
LIANG Wei
Camera Confortevole (2 letti)
Soggiorno: mar 2024
Lavoro
6 recensione
4.7/5
Fantastico
Pubblicata: 11 apr 2024
Amazing Hotel,great breakfast with many kinds of special local food,room cleanliness is top notch
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for your stay and your high recognition of all aspects of the hotel, our management team has always been a member Worker instills a real and warm service, so that guests have a real feeling of home, Huan Xiaopeng will continue to sum up experience, has been working hard, looking forward to you home again!
Utente ospite
Camera Confortevole (2 letti)
Soggiorno: mar 2024
Lavoro
4 recensione
3.7/5
Pubblicata: 29 apr 2024
Was a great stay in the room. service from the staff can be improved :)
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Risposta dalla struttura: Dear guest: Hello, thank you for taking time out of your busy schedule to give us valuable suggestions on our work. First of all, I am very sorry for bringing you a bad experience during the stay. We will strengthen service training for employees. I hope you can give us a chance to correct, I wish you a happy life, happy every day!
Utente ospite
Camera Deluxe Queen
Soggiorno: dic 2023
Lavoro
2 recensione
3.7/5
Pubblicata: 25 gen 2024
The hotel is generally clean and has a good view. However, it is regrettable that there is a lot of contaminated dust such as handprints on the window.
Also, I was embarrassed that I could not have dinner at the hotel restaurant, but the female staff served me well and I liked that.
Traduci
Risposta dalla struttura: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Yusuf
Camera Confortevole (2 letti)
Soggiorno: nov 2023
Solo
18 recensione
5.0/5
Eccezionale
Pubblicata: 7 gen 2024
Specially thank you, housekeeper, reception staff and high quality service. This hotel Hampton by hilton, but hight class than this groups hotel class. My main business 5 star hotel design an building. I can say this hotel 5 star class and service. I will be in there at march 20th again. Thank you.
Traduci
Risposta dalla struttura: Thank you very much for your praise and recognition. We are looking forward to your next stay
Moath
Camera Confortevole Doppia
Soggiorno: nov 2023
Lavoro
13 recensione
5.0/5
Eccezionale
Pubblicata: 21 dic 2023
In all honesty, the hotel is wonderful and clean. The rooms are large and the reception staff are helpful. The manager, I forgot his name, is a wonderful man. He solved a problem for me with my reservation. I wish they would have a coffee service.
Traduci
Risposta dalla struttura: Thank you for your five point review. Thank you for your recognition and praise.Welcome to your next stay!
Ying Kit
Camera Confortevole Doppia
Soggiorno: mag 2024
Lavoro
3 recensione
4.5/5
Ottimo
Pubblicata: 29 giu 2024
Very Clean, but lack of TV media entertainment.
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Risposta dalla struttura: We are very sorry that we did not bring you a good overall experience. Thank you for your comments. We will make it better.
Mustaghees
Camera Superior per famiglie
Soggiorno: giu 2024
Lavoro
21 recensione
5.0/5
Eccezionale
Pubblicata: 26 lug 2024
Perfectly meets standards of its name.
Traduci
Risposta dalla struttura: Thank you for your praise, we will work harder
Chee Leong
Camera Confortevole Doppia
Soggiorno: set 2023
Famiglia
9 recensione
4.7/5
Fantastico
Pubblicata: 28 ott 2023
Got asked to review twice cos we made 2 separate bookings for 3 rooms. FYI, different type rooms (i.e. king/queen beds or twin beds) cannot be made in the same booking. Feedback given to trip.com team.
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Risposta dalla struttura: Thank you very much for your suggestion. We will report it to our superiors and improve it. We look forward to your next visit!
LengPiou
Camera Superior per famiglie
Soggiorno: lug 2024
Coppia
13 recensione
4.7/5
Fantastico
Pubblicata: 12 ago 2024
Clean hotel, free parking
Traduci
Risposta dalla struttura: 尊敬的顧客您好!沒有得到您的滿房好評,我們不會氣餒的,説明我們有提升的空間,謝謝您的寶貴意見!歡小朋一定檢討自己做的不足的地方並積極改正。儘量達到您的滿意,歡迎監督!祝您天天開心,工作順利。