Utente ospite
17 novembre 2024
Honest Review Alert : I had a very frustrating experience with this Weekends Forever. Despite pre-booking my room well in advance and receiving confirmation, I arrived only to be told that my reserved room was unavailable. The staff seemed unprepared and offered no satisfactory explanation for the mix-up. Instead, they tried to accommodate me in a different, less desirable room that did not meet the specifications I had booked. This was incredibly inconvenient, as I had chosen this hotel based on the room type and amenities promised during booking. To make matters worse, the room assigned did not have proper locks, no water supply .The staff seemed indifferent and incapable to resolving the issue. No compensation or apology was offered, which shows pathetic customer service. I would not recommend this hotel to anyone who values reliability and professionalism.
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