Utente ospite
24 maggio 2023
Horrible experience. Mm t hasn’t refunded the money yet, let alone saying sorry for a failed service. We booked 3 rooms for one night at this hotel for 9 of our family members. When we were about to reach nainital, we got a call from the hotel saying that mm t has done a mistake and they don’t have the booked rooms available. We were shocked- where to go, what to do. We talked to the hotel and also the mmt, with no solution provided. We were left on our own. Mm t spoiled our trip - and we lost over 50k in travels and premium paid due to desperate booking. Please escalate the issue to mmt’s senior management.
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