Hotel Willows Nainital

The location was on very steep, the rooms were not good, it was kind of underground. The geyser was not workinh

no amenity,property in The worst of condition,no blind booking Horrible trip,all our spent mony in vain.

Balcony view is top notch. You can sit for day. Naina devi temple is visible from hotel and temple bells are clearly audible. Serene, calm place. Service is good. Staff is friendly.

The staff was rude and the rooms were in the worst condition as far as hygiene is concerned. The entire trip has been ruined due to the hotel experience

Very bad location. I personally not roccomanded anyone to book this hotel. Please ignore this property

It’s a below average stay as per price. It’s worth just if you get in 2 or 2. 5k. Wrong location updated. Shows near to lake but it’s little upside and difficult to reach. They didn’t pick the call, luckily my taxi driver was smart and find the location based on the landmarks. They provided their best room but that also disappointed us in terms of cleanliness and amenities. Only great point is the view from balcony but that is only possible when you get this best room. Room door broken and was not working properly. Mattresses were not comfortable. Linens were not changed. Seepage was there on the room’s walls. Worst part was washroom. It was really bad and stinking. Smells like a sulabh sochalya. Informed hotel staff about this but they could not help. No security as my rooms balcony was attached and completely accessible from outside space which is used as common area. Balcony room door was made of glass and fiber material so not strong. Main door always open anyone can access the common area. Anyone can stack into balcony. Hotel staff was little helpful and friendly but other than that nothing good there. I will not recommend this.

Splendid behavior of all persons & nice services, nice location, all is fantastic amenities & services

It is good . The Nani Lake view from the balcony is excellent The property is good locates. the staffs are good. Excellent room service.

Hotel is below average. Reaching hotel with own vehicle for outsiders is also a very big challenge because property situated at hight, so please be careful before planning. Cleanliness is also a very big issue. Breakfast and dinner options are also very limited, you can not select from menu. However, overall staff behaviour is good.