Hotel in zona Dhokanae Falls, Nainital

Buon servizio personale gentile e rispettoso e fantastico cibo.Il personale di mantenimento della casa è eccellente guidato dal signor lakhan prasad.Colazione buffet servea varietà di grande cucina con personale di ristorante pradeep e manoj bishtji ... in generale una grande esperienza ...

This was my 4th visit and I finally found my favourite hotel in Nainital. The location is perfect. It faces the Naini Lake, its on the mall road area where most prominent shops are there, its walking distance for Naini Devi temple and bhotia market area, and walking distance from the zoo shuttle pickup zone. The staff are very polite and helpful. I stayed in lake facing rooms. They are really amazing and adequately designed with modern amenities. The rooms are well lit with natural light. They have good space and can accommodate 2+1. The room service is very prompt and the hotel has no problem with you bringing food from outside. I was there with friends and we cherished every moment of our stay and created wonderful memories.

The only pro of this hotel is its location everything else was poor to worst . The hotel is actually a villa turned hotel and the lake facing (2 people) rooms you get is actually old day servant quarters in the basement now force fitted into hotel rooms. The rooms are VERY VERY SMALL. The much advertised lakeview doesn't really help much, as keeping that window open also means everyone passing by the mall road has a direct view of your bed . The bathroom was too small again and worse it has no proper water drainage. Water logs everytime you have a shower and my wife slipped there and hurt herself. I spent there 3 days without any internet I.e. no wifi (as opposed to what was advertised), my mobile networks for airtel and jio doesn't work there either. No dry cleaning/laundry service as advertised. Compared to the price they charge (6K/day tax inclusive w/o breakfast) , this hotel was an absolute blunder of a choice. I believe most of the booking the hotel gets is through online portal (like I did). I really urge please visit this place on e before you spend your money here. Many other hotels in the mall road offers better views and amenities in lower/comparable price. Some I found myself while strolling the mall road. Had I not pre-paid my bill via online booking, I would have surely opted out from this one. EXTREMELY INCOVENIENT STAY.

Dear sir, find nice team, supportive and help in late night to old grand lady in her sickness called ambulance and coordinate for hospital assistance.