Hotel Flora Inn

Disappointed with the services provided. The staff's behavior was unprofessional, and the amenities were subpar. Major issues: 1. Non-functional tv and wifi : the tv in my room didn't work, and the wifi connection was extremely poor. Despite repeated complaints, the issue was never resolved. 2. Unhygienic washroom : the washroom was in a deplorable condition, with zero attention to hygiene. 3. False commitments : the hotel's commitments were misleading and false. 4. Poor staff behavior: the hotel staff's behavior was rude and uncooperative. Other concerns: - lack of maintenance and upkeep - inadequate customer service - unprofessional front desk staff recommendation: avoid this hotel at all costs. Rating breakdown: - cleanliness: 0/5 - service: 0/5 - amenities: 1/5 - value for money: 0/5 will i return? no. Suggestion to management: take immediate action to address the issues mentioned above. Train your staff to provide better customer service. Improve the cleanliness and maintenance of the hotel. Note: this review is based on my personal experience and is honest.

Stay was ok tv was available staff is very supportive breakfast was good owner was directly involved and reachable on phone

Not good service, no room cleanliness, waiting on reception for long time. Not good staff. Its a lodge not hotel

Below budget hotel. 2 stars are given just for polite behavior of the staff and good location. Restaurant not functioning. You need to walk 200 meters even for tea. Washrooms not cleaned to the level you expect from professional hotels. Many sockets not working at all. I selected this because i wanted a place just to spend a night and checkout early. Better to spend more and stay somewhere else.

The tv wasn’t working though it was good room nice view night was very comfortable. Nice place to stay.

The staff were totally weird, the room was stinking, the bathroom was as dirty as hell

Poor Management and service. Not recommended as per tarrif better to visit hotel chains. Rooms were very dirty washroom was full of leakage. A/c was leaking tv was not Working. I had cancel while experiencing but do not refund a single Rupee

We stayed on 3rd floor first room that was allotted to us didn't have hot water, flush and jet spray were leakeging so they changed it to other. Where bathroom floor wasn't clean and also water is hard. Tv were not working in any of room and service isn't up to mark. I got air freshener sprayed in both rooms as they were smelling. You have to ask for basic stuff like towels water bottle and they don't have spare keys to clean room. It looks old hotel u get only 1 charging socket next to bed. Restaurant is closed looks like there are total 4 staff and even the manager is like yes sir there are lots of issues here. Not at all worth to stay more of lodge than hotel.

Excellent stay. Location also good. Condition of rooms all over nice, staff also so polite, cooperative