Aston Inn Gideon Batam

First time try this hotel, location of the hotel was good, strategic area, in the middle of 2 shopping malls, and also near to A2 food court. Counter staff was friendly, room is clean, basic amenities provided, but the shower heater is not working, is not hot enough, this is the only defect, overall is good.

Concierge was friendly and helpful. The room is nice and clean. The hotel breakfast was decent. However, water heater was intermittently working and towels looked worn out. Location was ideal to walk around to nearby attractions. There’s hotel perks of 15% discount when going for a nearby massage.

This hotel is my favorite hotel because of the location having all the things that l like . Only wish that hotel can have more promotion price because now ferry price is too x .

Booked on behalf for my friends (requested 2 single beds, smoking room). Was told that the room was not available and trip.com have informed us (we are not informed)! In the end, they squeeze one room for them. Non-smoking room and a queen size bed. No choice have to accept it right? Their breakfast selection not very fantastic though.

Gr8 hotel to stay with gr8 service with lots of eateries & malls near by...

the service by the staffs is good. the staffs are friendly. my experiences is marred by someone smoking in the hotel floor and room. I have smell that someone smoke at the level such that the smoking smell is very strong in the corridor even though there are sign to says no smoking and you have to acknowledge that you will be fined for smoking in the hotel. Can even smell the someone smoking while in the room and believe the smell comes in via the vent in the bathroom. Due to the long weekend, hence the hotel is fully booked and the staffs struggle to replenish the food for breakfast. but i dont deny the fact that the location is amazing.