Batam City Hotel

Near Tua Pak Kong, A2 foodcourt, BCS mall, Grant batam mall

Booked 3X Executive rooms reached early at around 9-10am but was given only one room for our luggages and told us only able to check in at 2pm so we went to shop and return only at 7pm to check in the remaining 2 rooms and to found out that the initial corner room given to us earlier on was having eerie vibes and so we went for a change of room but was told rooms fully booked on the same floor but after overheard the conversation from other hotel guest who came to check in found out that there are 2 remaining rooms left so we ask the receptionist again and got our initial room changed but we found out another problem whereas the Room type given after change and before change are also of the wrong room type deluxe room instead of Executive rooms as there is huge size difference in the room compared to the other 2 rooms.