Beverly Hotel Batam

Recensioni su Beverly Hotel Batam

Beverly Hotel Batam

Jl. Raden Patah No.12, Lubuk Baja Kota, Kec. Lubuk Baja, Kota, Lubuk Baja Kota, Nagoya, Batam, Riau Islands, 29432, IndonesiaDettagli hotel
Beverly Hotel Batam
Beverly Hotel BatamBeverly Hotel BatamBeverly Hotel Batam
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8/10
Molto buono
355 recensione
Recensioni verificate
Ubicazione8.1
Strutture e servizi7.8
Servizio8.1
Pulizia8.0
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Tutte le recensioni(355)
Recensioni positive(330)
Recensioni con foto/video(81)
Personale amichevole(71)
Ottimo rapporto qualità-prezzo(17)
Ideale per viaggi di lavoro(16)
Camere ampie(16)
Strano odore nella camera(8)
Cibo squisito(7)
Vicino all'area commerciale(6)
Letto comodo(5)
Recensioni negative(25)
Utente ospite
Camera Superior matrimoniale
Soggiorno: mar 2025
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 28 apr 2025
Best! Staffs are super friendly and helpful, atmosphere is calm and quiet, very easy access to various shops and eateries in town Recommended
Traduci
Risposta dalla struttura: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division ManagerDear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2025
Viaggio con amici
1 recensione
8.5/10
Molto buono
Pubblicata: 23 feb 2025
Have a memorable experience staying in Brevely Hotel Batam on my recent trip with friends. Must say room is huge for deluxe King and staff are super friendly.Daily breakfast with average options but food are delicious.unfortunatly pool is under renovation. Overall is a present stay in this hotel will surely recommend friends to experience the stay
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying at Beverly Hotel Batam, and be certain that we appreciate the time you took to share your review. Our Guests feedback is our most precious source of information in order to try to consistently improve our services and facilities. Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future. Warmest regards, Anggi Marsepto Room Division Manager
Simon Teoh
Camera Superior matrimoniale
Soggiorno: gen 2025
Lavoro
48 recensione
7.5/10
Pubblicata: 27 feb 2025
Clean room with good view Good breakdown Good promo price Good gym exercises equipments
Traduci
6/7
Risposta dalla struttura: ear Valued Guest, Thank you for staying at Beverly Hotel Batam, and be certain that we appreciate the time you took to share your review. Our Guests feedback is our most precious source of information in order to try to consistently improve our services and facilities. Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future. Warmest regards, Anggi Marsepto Room Division Manager
JJ
Camera Superior matrimoniale
Soggiorno: feb 2025
Famiglia
10 recensione
10.0/10
Eccezionale
Pubblicata: 31 mar 2025
Good place to stay.....families trip and visit fews locations...
Traduci
Risposta dalla struttura: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi MarseptoRoom Division Manager
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: nov 2024
Famiglia
3 recensione
4.0/10
Pubblicata: 3 gen 2025
This is my second time staying here, but I have to say that this time I was not impressed. Even though we booked a month in advance, the check-in time was a long wait.2 hours before we can check in, waiting until 4 pm. While we were sitting and waiting, we saw other people who came later and checked in got the room first. What does that mean? When we asked at the counter, all we got was an apology. We complained and still didn't get the room until 4 pm. Then we could check in.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to rate and review your current stay. We truly apologize for the inconvenience that you experienced. Please be sure that I highlighted your concern and followed them up with our respective department heads so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Anggi Marsepto Room Division Manager
Vincent Kok90
Camera Superior matrimoniale
Soggiorno: apr 2025
Coppia
2 recensione
7.0/10
Pubblicata: 14 mag 2025
Service not bad but the hotel a bit old, not very clean & look yellow colour, is suitable for low cost traveling
Traduci
Risposta dalla struttura: Dear our lovely guest, Mr. Vincent.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: apr 2025
Coppia
8 recensione
8.0/10
Molto buono
Pubblicata: 7 mag 2025
Hotel is convenient to city's. Everything looks good except for the room service to restaurants are poor. Never pick the call for 4 hours. The rest looks good.
Traduci
Risposta dalla struttura: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: apr 2025
Coppia
7 recensione
3.0/10
Pubblicata: 4 mag 2025
House keeping was bad, toilet no wash.as for breakfast even worst,say 6-10am,but 8am no food even eggs no have but when U order from them they say ok,waited 10mins no eggs come when ask they say no more,so angry 😤.as for gym say 7am-9pm but when U 8am go all electricity also no have machine all no switch on,ask for them to open say ok waited 15mins still not here . service was not GD.swimming pool under maintenance, KTV under maintenance.checkout time ask we wait they check room than tell us can go but waiting for 10mins still no call ,ask them than they say already checked ok,check no tell ,waste my time waiting. Service all very bad,not going back here again although room is bigger than others hotel
Traduci
Risposta dalla struttura: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zamani G
Camera Superior con due letti singoli
Soggiorno: set 2024
Lavoro
65 recensione
10.0/10
Eccezionale
Pubblicata: 29 ott 2024
very good hotel.. friendly staff, clean, good smell, good facilities, recommended staying here. 👍👍
Traduci
Risposta dalla struttura: Dear Mr. Zamani,Thank you for staying with us and for the time you took to share your review about our hotel.We are as well glad to read that you satisfied with the overall concept of our Hotel, and we were able to accommodate a good service for you.Please be sure that your comment have been warmly welcome by our Beverliers, and that, we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future.Warmest regards,Anggi MarseptoRoom Division Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: mar 2025
Solo
1 recensione
6.5/10
Pubblicata: 29 apr 2025
The location is not great but Batam is convenient to get grab in 1-2mins time. I like that the surrounding is quiet. The only downside is side for me is that rooms are not very sound proof. I can heard people running about upstairs almost continuously and banging sound in low frequency at certain periods.  Otherwise everything is great as I stayed during off peak period.  With the price and huge size of the room, I think I will give it a go again. Thank you.
Traduci
Risposta dalla struttura: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: mar 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
The room is very good, they upgraded the room type for me, thanked Ms.Julia and Ms. Yulia two receptionist services
Traduci
Risposta dalla struttura: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager
Utente anonimo
Soggiorno: set 2024
Lavoro
3 recensione
7.0/10
Pubblicata: 19 ott 2024
The shower drain did not drain quickly so the water was constantly above my ankles in the bathtub. The sheets had black spots on it.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you very much for staying with us and for taking the time to share your comments. .Allow me to sincerely apologize for your inconvenience that you have experienced during in our Beverly Hotel Batam,Your constructive comments are very useful for us, we have passed on the message to our department concerned and immediate action will be taken to improve our facilities and services including reminder to avoid this from happening again in the future.Again, thank you very much for your comments, looking forward to see you again in the near future.Warmest regardsAnggie MarseptoRoom Division Manager
Noel G
Camera Superior matrimoniale
Soggiorno: mar 2025
Famiglia
11 recensione
6.0/10
Pubblicata: 17 mag 2025
The room is not sound proof. Can hear ppl talking in the middle of the night from the next room which disrupt my sleep. Made a complaint to the reservation to change room but after they check, the next room stop talking.
Traduci
Risposta dalla struttura: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: feb 2025
Coppia
1 recensione
8.0/10
Molto buono
Pubblicata: 18 mar 2025
not to bad
Traduci
Risposta dalla struttura: Dear our lovely guest, It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Utente ospite
Camera Superior matrimoniale
Soggiorno: mar 2025
Viaggio con amici
1 recensione
7.5/10
Pubblicata: 27 apr 2025
They didn't provide the requested type room and they gave(check-in ) room around 2:30 pm only.
Traduci
Risposta dalla struttura: Dear our lovely guest,It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services.Warmest regards,Anggi MarseptoRoom Division Manager