Harper Premier Nagoya Batam

Recensioni su Harper Premier Nagoya Batam

Harper Premier Nagoya Batam

City, Jl. Imam Bonjol Jl. Nagoya Thamrin No.Komplek, Gedung 4, Lubuk Baja Kota, Nagoya, Batam, Riau Islands, 29444, IndonesiaDettagli hotel
Harper Premier Nagoya Batam
Harper Premier Nagoya BatamHarper Premier Nagoya BatamHarper Premier Nagoya Batam
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
128 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.3
Servizio4.5
Pulizia4.7
Filtra per:
Ordina per:
Tutte le recensioni(128)
Recensioni positive(126)
Recensioni con foto/video(29)
Soggiorno meraviglioso!(40)
Pulito e ordinato(32)
Personale amichevole(27)
Camere magnifiche(22)
Ottima colazione(22)
Posizione ideale(22)
Recensioni negative(2)
Ross Mingoo
Camera Deluxe
Soggiorno: gen 2025
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 22 feb 2025
Room was excellent and service was impeccable. I have stayed at a few hotels in Batam but this hotel definitely serves the best breakfast spread! I wish I could eat everything! Oh and the view from breakfast 18th floor is amazing!
Traduci
Risposta dalla struttura: Dear Ross Minggoo,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
pillows n tea
Camera Deluxe
Soggiorno: gen 2025
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 18 feb 2025
Everything is just right, the price, location,spacious room and bfast is amazing (except lontong sayur. .lontong is good..but the soup..too salty n too much water...pls fix it ^^ ( should be curious when the qty is still a lot whilst the other menus r kept being refills ), cleanliness 👍however the access card is killing..ONLY ONE, we travelled as family.. so when one of us was out of room at night or breakfast whatever..one of us has to standby.. couldn't sleep at time, and rush our time in bathroom or toilet to open the door for our fam member. Not efficient at all.. eventhough I was willing to put deposit for additional card, the front desk rejected bcos of d house rule.
Traduci
Risposta dalla struttura: Dear Pillows n tea,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Bintang Tengku
Camera Deluxe
Soggiorno: gen 2025
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 12 feb 2025
Good hotel with very clean room and comfortable bed. The staff are very friendly and helpful. The breakfast spread is much better than expected. The hotel is surrounded by eateries so you will be spoilt for food. Best of all it is just walking distance from Cimuka, a shop specialising in facial services, which is always the highlight and first stop(wonderful facial)of my Batam trips.
Traduci
Risposta dalla struttura: Dear Bintang Tengku,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
RahimAbdul
Suite
Soggiorno: gen 2025
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
The hotel is very clean and the staff are very friendly and only one miss because the room big should have small sofa put in front bed.
Traduci
6/7
Risposta dalla struttura: Dear RahimAbdul,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Ashleyyn
Camera Deluxe
Soggiorno: dic 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2025
Location is great! Room is clean and advance with Google Nest! Buffet breakfast is good with a variety on level 18. Happy to stay here for our two days trip in Batam.
Traduci
Utente anonimo
Camera Deluxe
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2025
Pros Good location with many varieties of food around the hotel. Room and hotel is clean. Service is good. Cons Corridor music is on the louder side, started quite early affecting our sleep.
Traduci
Daniel
Camera Deluxe
Soggiorno: gen 2025
Lavoro
20 recensione
4.7/5
Fantastico
Pubblicata: 4 mar 2025
Good location with a lots of food around. all walking distance.
Traduci
Risposta dalla struttura: Dear Daniel,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Benjamincjm
Camera Deluxe
Soggiorno: nov 2024
Viaggio con amici
18 recensione
4.5/5
Ottimo
Pubblicata: 1 gen 2025
Good location and clean hotel. Newly open. Room size is decent and issue with slow check in. Otherwise, everything is great!
Traduci
Risposta dalla struttura: Dear Benjamincjm,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Utente ospite
Camera Deluxe
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Great new hotel. Lovely and pleasant service by staff including front desk, housekeeping and breakfast restaurant. Only issue is the only 2 lifts servicing 210 rooms 18 floors. Can be challenging during morning checkout with guests proceeding for breakfast.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Yap
Camera Deluxe
Soggiorno: nov 2024
Famiglia
4 recensione
2.7/5
Pubblicata: 8 dic 2024
I have booked 2 rooms and the check-in time is 3pm, but only manage to get 1 room by 3pm, but the other room by 5pm. The room found big leak from aircon and heater is not working the next day. I try to get help from reception immediately, but nobody turn out. So I had no choice to look for cleaner whose doing cleaning at the same floor. And the problem only fixed after 3 hours repair. Feel really disappointed on this recommended hotel from trip.com.
Traduci
Risposta dalla struttura: Dear Yap,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay with us. We understand your frustration regarding the delay in room availability and the issues with the air conditioning and heater. This is certainly not the level of service we aim to provide.We also regret that the initial response from our reception team was not up to standard, and we appreciate you bringing this to our attention. Please rest assured that we are addressing the concerns you raised with our team to ensure that such issues do not recur in the future.Your feedback is incredibly valuable, and we hope to have the opportunity to welcome you back to provide a more seamless and comfortable experience.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
MrSen
Camera Deluxe
Soggiorno: ott 2024
Coppia
4 recensione
4.2/5
Molto buono
Pubblicata: 13 dic 2024
Good modern hotel, I enjoyed the stay. Rooms are a bit dark/old-school. Nice breakfast selection.
Traduci
Risposta dalla struttura: Dear MrSen,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
leongtrip
Camera Deluxe
Soggiorno: ott 2024
Coppia
69 recensione
5.0/5
Eccezionale
Pubblicata: 24 nov 2024
The hotel is relatively new and it's located in the center of Batam. It's surrounding are good as many food courts and massage center with reasonable price. There are nearby Aston hotel and fave Batam hotel. The area quite happening at night The hotel has many facilities and the breakfasts are good A 5 star hotel
Traduci
Risposta dalla struttura: Dear leongtrip,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Utente ospite
Camera Deluxe
Soggiorno: set 2024
Coppia
4 recensione
4.0/5
Molto buono
Pubblicata: 21 dic 2024
The room was cosy and very clean. The bathroom was also sized nicely. Location wise, there were quite a number of food stalls very bear the hotel and quite near to Nagoya Hill Shopping Mall. That said, the breakfast area can be considered abit small. It showed during the Deepavali weekend where odd and even numbered rooms were given different time slots for breakfast. The kitchen seened unable to cope with the mounting number of guests as there were instances the replenishment took a longer time. However, overall, my stay at the hotel was a good one!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Furchester
Camera Deluxe
Soggiorno: set 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2024
Happy with the stay. The room was spacious and clean, everything looked new and well maintained. Location scored the highest point as there were eateries and shopping malls around the areas. Getting Grab ride was also fast and cheap.
Traduci
Risposta dalla struttura: Dear Furchester,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Sahilah Hamid
Camera Deluxe
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 gen 2025
The bed was great n nice view at night
Traduci