Hotel in zona JR Kawanakajima Station, Nagano

The location of the hotel is excellent - very close to the Railway Station and under cover all the way. The staff were friendly and very efficient. The breakfast was very good, as were the facilities. Overall, an excellent hotel. Highly recommended.

I chose this hotel because of its location but also because they have great customer service. From the time I booked via Agoda, I had some questions for the hotel ahead of time, and they replied to every question,e.g. their luggage delivery cut-off times,etc with utmost clarity and replied promptly and frequently (compared to another hotel I booked previously). It gave me no worries that I would find the hotel I booked in perfect order when I arrived. Amenities were complete (some are available in the room but also more in the lobby area) and the room was clean. They gave us new towels every day (hanging outside my door or quickly given to me when they saw me in the hall) even if I didn't want to have maid service. They also asked me if they could do a very quick removal of trash which I appreciated. The housekeeper was also very cheerful and happy at all times :-) There's a convenience store on the ground floor, but also many other restaurants and shops around the area. the lobby is on the 5th floor and an elevator brings you up to the rooms. It's a perfect place to base ourselves especially since we were taking day trips out to Hotaka, Matsumoto, Shiojiri, and Naraijuku. All these with easy train rides from Nagano. The front desk staff were friendly and very helpful. They do go out of their way to make customers satisfied. The night front desk agent who was helping us with arrangements for luggage delivery didn't speak English too well, but you can see him trying his best. Between us doing google translate and his dedication to making us understand each other, we were both happy and satisfied. I would come back here to stay.

JR長野駅からすぐの場所にあり雨天時は地下通路が使えるので傘いらずです。東急百貨店や駅ビルも隣接、すぐ隣に農協の売店もあり地元のリンゴや野菜を安く変えました。部屋は明るくて広く清潔感があり、駅前にもかかわらず静かで快適でした。朝食が品数が多く味付けもよく美味しくいただきました。全国旅行割の活用でお得に宿泊できましたが、次回も長野での宿泊ならここを選びたいと思います。

Mio marito e io siamo stati qui per visitare alcuni amici che sono rimasti nella zona. L'hotel è molto vicino alla stazione, circa 3-4mins camminare lontano. È anche una proprietà tranquilla, ma ci sono ancora diversi ristoranti vicino, con negozi di comodità. L'hotel offre anche noleggio biciclette gratuite che è stato fantastico. Il colazione giornaliera gratuita è incluso; buono per risparmiare i costi e il tempo di cercare il vostro cibo. Anche il personale molto utile e lieto.

Staff were extremely friendly and helpful. Facilities are great, with a hot spring in the hotel coupled with nice selection of free ice cream and soy sauce noodles. Nothing but praises

È a pochi passi dalla stazione JR, a 12 minuti a piedi. E l'hotel esterno è un po' vecchio. La struttura della camera è un po' strana (forma hexagonale) .Oltre a questo è complessivamente soddisfacente, letto molto comodo e grande, il personale è molto gentile ed efficiente controllo. Le strutture sono molto sufficienti e non è necessario portare nessuno dei vostri.

Sentivo che questo hotel era un respiro di aria fresca. Super amichevole personale, davvero pulito, buon cibo e ben situato. Voi ottenete quello che pagate, ma sentivo che questo era davvero buono per soldi, soprattutto considerando altri hotel che avevamo soggiornato in Giappone durante il nostro viaggio

La posizione è comoda, a cinque minuti di distanza a Long Barbiang, e c'è una stanza vicina, quindi non è difficile trovare un ristorante di notte, ma non è facile per il grande giorno mangiare colazione. Durante il viaggio a Grand Good and Good Road, vedo solo il hamburger mos condurre prima, gli altri devono aprire la porta dopo le dieci. Inoltre, il bagno della stanza è sempre 𠾐𠾐, e le persone che non sono facili da dormire potrebbero non pensare a stare. L'igiene è ancora disponibile, ma il pavimento e il frigorifero sono più vecchi.

sistemazione di prima classe Questo hotel si trova a circa 5 minuti a piedi dalla stazione di Nagano, il che è abbastanza comodo. registrare: Veloce e conveniente, il personale capisce l'inglese. Atrio: Vengono forniti giornali, caffè☕️, bustine di tè e prodotti per la cura personale. Camera: È molto spazioso e ha una vista ampia e la cosa più speciale è che ha una poltrona massaggiante per alleviare la fatica. Sono disponibili anche macchine da caffè e caffè UCC. Il bagno è pulito e ha una vasca🛁. In sintesi, questo hotel 🏨 è decisamente buono 👍.

We have been traveling around the world for the past two years and we have stayed in many hotels. I have never written a bad review of a hotel before. This is the reason I think you should reconsider your reservation at the Mecure hotel and spa. It’s a long review, but I believe it is helpful for future travelers. We have been traveling around Japan for the past three months and we have stayed in numerous hotels in numerous cities. We absolutely love Japan and we have no complaints for any of the other hotels that we have stayed in. However, the Mecure Hotel Resort and Spa does not come close to meeting our expectations. It is the only hotel where no staff greeted us upon arrival to help with luggage. It is the only hotel that didn’t allow us to check in one hour early. Even though we know that there was only a 5-10% occupancy rate (based on the cars in the parking lot), they would not allow us to go to our room at 2 PM. - we had to wait until 3 p.m. They even kept the keys from us and we had to wait in line again to pick them up at 3 PM. One would think that they would have the welcome lounge open for people to wait for their rooms, but it doesn’t open until 3 PM. We had to lock up our luggage in order to keep it there for the hour. It was the only hotel that made us pay for ice. I did get a cup of ice in the lounge (3 cubes), but they told us we couldn’t bring it to our room. They offered us a welcome drink, but they wanted me to access the coupon on my phone on my Accor account yet they had the written coupon right there in front of them. Made no sense! Breakfast is only served from 7 AM until 9:30 AM, with the last orders being taken at 9 AM. For those of us who don’t like to get up early in the morning, that is a detrimental aspect of this hotel. We do a lot of research before we book a room at any hotel. We chose the classic twin room with a sofa bed and the mountain view. It very specifically listed “Mountain View,” and we knew we wanted that view based on our examination of Google maps of the hotel. When we arrived at our room, we looked out to see the parking lot and then the highway, and then about 5 to 7 miles in the distance we saw some mountains (see pictures below). We went downstairs to request a room change to the side that looked at the beautiful mountains and their response was “every room has a Mountain View.” That was not acceptable for us, so we had to push until they moved our room. Interestingly, the room they moved us to had a map of the mountain range that is the view. There was no such mountain map in the other room. We just examined the hotels website, and now none of the rooms have Mountain View listed, except for the junior suite. Our guess is that too many people complained when they were put in the rooms that have a view of the mountains 5 to 7 miles away. The bathroom is very very small. The furniture is adequate at best. The carpets are incredibly dirty. There are stains everywhere in the hallways and in the rooms