#jsquared
11 dicembre 2024
Booked Standard twin and double rooms for my family, but there was a glitch somewhere, hotel received my booking as Classic twin rooms instead. Double checked my booking on Trip.com and asked reception for a clarification. The staff members were extremely helpful, checked, and gave us upgraded rooms instead because the room type we booked for were fully booked. We really appreciate them for doing this especially because we checked in late. Other than this, everything else was decent.
Traduci