Ftelia Black Villas

5/5 ⭐️ – Un soggiorno assolutamente fantastico! Ftelia Black Villa ha superato ogni aspettativa: la villa era meravigliosa, pulitissima e incredibilmente elegante. Il personale è stato accogliente e disponibile, e la posizione era perfetta per una fuga rilassante e lussuosa. Tutto, dalla piscina alla vista, era semplicemente mozzafiato. Non vedo l'ora di tornare!

This property at the skirmishes of Ftelia may not come with a view as it is not facing the beach rather than the inner part of the island however offers very comfortable and well-designed rooms with their own pool making it a cozy relaxing base for those that want to roam around the island later on. The staff in the reception offers a very thorough and warm welcome whilst both Giannis and Zografenia will strive to make your experience incredibly smooth. Unfortunately, the property severely lacks in the breakfast area. A team distant to any basic F&B skills with extremely poor communication abilities. A menu very limited with very very questionable quality and taste. You'd better plan a quick drive to one of the nearby bakeries in the vicinity if you are looking for a breakfast that somewhat fulfils your Greek expectations. It is beyond any reason that the menu includes only freddo espresso, cappuccino and filter coffee and when asked for frappe (the easiest coffee on the planet perhaps) the team answered they dont know how to make. Same goes for freddo capuccino. At the same time the coffee offered was terrible. We encountered moldy bread, burnt croissants or croissants from 2 days before (at least). Yogurt displayed in a mini bowl left unattended turning into milk. Tasteless fried and scrambled eggs with no proper care in the display (it is simple guys you once every now or then open the cap for the steam to reduce and the food won't become like a soup). Apart from the toasted bread normal bread options were limited to a single variety and of course when we asked for alternative answer was they do not have. The over buffet display is very basic for a hotel of this budget range. The staff is very late to replenish and when they do so they provision for very limited units (it is like they are trying to minimize even a slice of cheese in display). The breakfast menu offers options for 4 or 5 paid (9 euro each) dishes which we gave it a shot hoping for something. To no avail the quality of both the croque Madame and especially the Omellette was a disappointment. Overall, the breakfast menu was very limited and lacked seriously in taste and care. The biggest issue was that none of the staff members in the breakfast area seemed capable to understand the issues moreover address them. I never go into so many details on a single aspect of our experience but i have decided to do so with this particular property as it is a terrible shame for all the effort the front desk team puts in combination with the nicely designed and comfortable rooms and the efficient housekeeping. It was truly one of the worst Breakfast experiences i have ever had comparing even with properties of way lower budget or rating. Such a shame.