Utente ospite
30 settembre 2024
Very nice new hotel in a good location. The room was really nice. The staff is very friendly, helpful and attentive. If the description of the room would have matched, it would have been 5 star. But: we booked thru Agoda and the room description does not match reality in key points : Booking confirmation stated "outdoor hot tub". There is no such thing, there is a hot tub in the room. Actually this one is no big deal for us. Second, the confirmation stated "mountain view", reality was a view of the staff room and wall. This is more anoying as you come to Cappadokia for the views. (see picture). I mentioned that as soon as I was shown to the room, staff stated that there was no other availabilty. After two nights I was offered a change of room (same category, but we did not want to pack and unpack again). They promised to align the room descriptions. I would still recommend the hotel, but make sure you get what is confirmed and avoid room 504.
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