Utente ospite
20 marzo 2025
This is not a good place to stay. Service desk staff lie and aren’t helpful. The room was filthy, food left in the fridge plus it was so loud, microwave had a hole in the door and looked as if someone had blown something up inside, the couch looked as if there was something stained on the cushions, the lamps either needed new bulbs or they were broken and breakfast is a carb fest. I did call to ask about the fridge due to it giving me bad anxiety from the ticking and was told the maintenance would come replace it the next day. The next day I was asked “do you really need a fridge?” I stayed from Friday until Monday. So no fridge or microwave the entire trip. I asked for it to be switched with another room and was told no. I could change rooms but that meant I had to clean the room again which took me 30 minutes upon arrival due to it not being cleaned properly, so I declined that but no type of compensation was offered for this problem either. Breakfast is the typical but never varied: waffles, powdered eggs, biscuits, sausage links, gravy, yogurt, boiled eggs, oatmeal packs, apples, oranges, bagels and bread items. They do have juice and coffee as well. The location is good but there’s a bunch of hotels on that side of town. Not sure how this has a 4.0 after staying.
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