The Cliff Resort, Munnar

The stay is very nice. The view from the balcony is gorgeous and the morning breakfast was soo good.

Basically gave us no room to have complaints amazing room service, good staff behaviour, amazing food and sports on site

Visited (the cliff resort aka deshadan) from pune in june. This is one of the best resort in munnar, this is the highest resort on a mountain. The fog, greenery & scenic beauty makes this place a perfect option. The best part was the humble and courteous staff! if you are choosing this resort make sure to avail breakfast with stay, the breakfast buffet has a lot of options (both north indian and south indian) daily. Also, don’t forget to carry rain coats & umbrellas while visiting munnar.

Very far off location. Suitable if u want to completely stay in resort and don't want to go out. Completely cut off from munnar. Very narrow hilly road leading to resort, risky driving. I booked garden view room. The open verandah attached to room opened to garden sort which was again open to wild forest. Only protection was glass door, which can be broken and anyone can enter the bedroom. U can choose hill view. No lift. Staff gud. Other things ok.

I recently stayed at Grand Cliff Resort in Munnar and while my overall experience was pleasant, there were some significant drawbacks that left a sour taste. Upon arrival, my check-in at 4 am was seamless, and I was immediately impressed by the resort's ambiance and hospitality. Throughout my stay, the staff was attentive, the service exemplary, and the food delicious. The room was comfortable and offered a stunning view of the surrounding landscape, enhancing my overall enjoyment of the stay. However, my positive impressions were overshadowed during the check-out process. Despite not being informed about any additional charges for early check-in upon arrival, I was blindsided during the billing process. It was only during the afternoon of the previous day that I received a call mentioning the possibility of extra charges, but without any clarity on the amount. To my dismay, during check-out, I was informed that I would be charged for an additional day at the full rate due to the early check-in. This lack of transparency regarding extra charges for early check-in was deeply disappointing and marred an otherwise enjoyable stay. While I understand the need for such policies, clear communication upfront would have mitigated any confusion or frustration during check-out. In summary, Grand Cliff Resort offers excellent service, hospitality, and amenities, making it a desirable destination for travelers to Munnar. However, potential guests should be aware of the resort's policies regarding early check-in to avoid any unpleasant surprises during their stay.

Excellent resort. Very calm and serene. Courteous and helpful staff. Rooms look bit outdated but the views will make up for it. The mountains view from the room is magnificent. Food is really awesome. Only drawback is the road leading to the resort. Unless you are a skilled driver don't ever bother booking this. Also, there are no lifts, so if you are accompanying senior citizens you should be cautious as they have to climb up and down.