Utente anonimo
16 giugno 2024
Have you ever seen a four star hotel without a fridge in the room? Here you go! 
Avoid at all costs!
The room was the size of a shoebox, completely stuffy. The fan in the windowless bathroom didn’t work. The consequence, after the shower the whole room was a steam room!!
Worst, the female check-in clerk was extremely unfriendly, unprofessional and apparently hates her job! The weekday, clerk!
To the contrary, the breakfast room attendants on weekdays and Saturday were fantastic, 5-stars. Unfortunately, the Sunday female breakfast attended made up for the good experience on weekdays, she was the expected poor service person.
My suggestion to the hotel, get rid of both of these clerks and you’ll improve the guest experience significantly.
Note to the traveller: if breakfast is included in the room rate, good, otherwise it is too expensive.
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