Leggi le recensioni degli ospiti sugli hotel di Mulheim

Weinromantikhotel Richtershof
4.3/549 Recensioni
The parking is across the road from the hotel. On arrival there was a sign in reception saying we are taking a break so wait until we return. The receptionist appeared in a couple of minutes and was very helpful, and subsequently we saw there was usually someone at reception so perhaps we were unlucky but it did not give the best first impression for a 4 star place. The hotel is nicely decorated. The room was average size, quiet, clean and comfortable but no fridge or tea/coffee making equipment, overall too expensive for what it was. The garden was pleasant though quite a bit of road noise. Dinner in the Culinarium restaurant was a bad experience. The food and wine was good but the delay and poor service were inexcusable. There did not seem to a manager and the staff did one thing at a time, e.g. they would bring a couple of dishes to a table then walk back to the counter without looking to see if other tables were ready to order, needed clearing or needed a drink, etc.. Sometimes all 3 staff would disappear, presumably to the kitchen, for several minutes. It took ages to get an aperitif, place our order, and even longer to receive the food. The wine list was extensive and included many local wines but the staff did not help the customers (no sommelier?). At one point a server taking dishes away dropped a knife on the floor, several staff walked passed it including the server who dropped it but only 5 minutes later was it noticed and picked up. The restaurant was about 60% full and most customers were getting upset with the service and delays. Finally one of the staff explained there was a problem with the system passing orders to the kitchen hence the delay in preparing dishes so we would need to be patient but would be offered a free drink. Surely a manager or the chef would have realised there was a problem and reacted sooner. Breakfast was buffet style but with a station to cook eggs to order. A good selection of food on the buffet, a nice setting in a glassed atrium, and there was a lady in charge who was friendly and efficient.

Domande frequenti

  • : quali sono gli hotel con spa più richiesti?

    : che tu sia in viaggio in questa città per lavoro o piacere, Hotel Weisser Bär e Weinromantikhotel Richtershof sono tutti hotel preferiti.

  • : qual è la tariffa media degli hotel con spa?

    : per gli hotel con spa, il prezzo medio nei giorni feriali è pari a 217 €, mentre quello nei fine settimana (venerdì e sabato) è di 260 €.

  • : quali promozioni sugli hotel con spa sono disponibili?

    Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.

Informazioni di viaggio locali

Numero di hotel3
Numero di recensioni68
Prezzo più alto402 €
Prezzo più basso111 €
Prezzo medio (giorni feriali)217 €
Prezzo medio (fine settimana)260 €