Hotel Hilton Garden Inn a Mukilteo

We did not feel that we had any privilege that a Hilton Honors Diamond member should expect during our stay. - It appeared that only a few rooms were occupied when we arrived, but we did not receive any room upgrade. Also, all designed parking spaces for Diamond members were occupied while the rest of the parking lot was practically empty. - Immediately after we entered out room, someone used a key card and opened our room door. Although it turned out to be a housekeeping staff, but that creeped us out very much. - I called the hotel before I made the reservation and confirmed (with the staff named Heather) that we would have complimentary breakfasts for every night as a Diamond member. But when we checked in we were told that it was actually the daily credit rather than the actual breakfasts. That was a big disappointment. - When we made the reservation we requested daily housekeeping service. But when we checked with the front desk staff the first night that their system did not show our request. Fortunately we caught that in time and asked the staff to reflect our request in the system, and we did have the housekeeping services as requested. - Our breakfast experience at the restaurant was horrible. The waitress did not even greet us, even after I approached her and mentioned we were sitting at a table. Then, one person walked in and sat at another table and she immediately brought him juice and coffee while she continued ignoring us. I then walked to the front desk and reported my situation and the front desk staff went to talk with the waitress. After that, the waitress still decided not to come to our table. I approached to her again and asked how we could order our breakfast. She then took our order and we finally could have a normal breakfast from that on. - A couple days after our stay, I reviewed the final statement and saw that some daily credits were missing. I called the hotel and the staff (Natasha) admitted the error, and said she would correct it so that it would be reflected in my credit card. But the overcharge has not been refunded to me.