Van der Valk Resort Linstow

From the moment we arrived, the experience was underwhelming. We were barely greeted by any staff and were simply handed a brochure along with directions to our accommodation—no further guidance or assistance was provided. At the bar in the water park, it took four employees to serve a single customer while the rest of us waited in line, with no initiative from staff to speed up the process or help efficiently. The same lack of service was evident in the restaurant. Despite plenty of staff walking past us, no one approached to explain how things worked. It wasn’t until we seated ourselves that someone finally acknowledged our presence. The buffet was another disappointment. Charging 30 euros per person is unacceptable when, by 18:15, many trays were already empty. When we asked staff if more food would be replenished, we were simply told to take what was left—no effort was made to restock. The accommodation itself was old and worn down. Dust and dirt were visible in many areas. The kitchen faucet had no water pressure, and despite staying for four days, we never once had warm water. The refrigerator light didn’t work, the living room walls showed clear signs of water damage, and the sofa was unbearably uncomfortable. Overall, the poor service and run-down facilities made for a very disappointing stay. We would not recommend this place.

Can't understand some of the very negative reviews. Our room was spacious, spotlessly clean, everything in good condition, and comfortable. Reception was a bit curt, and waitress wanted to clear away plates while we were still eating. But overall impression is very positive.

Top days in Van Der Valk in the world Championship for tracking dogs. Very nice location between Rostock and Berlin. Beautiful nature, friendly staff and nice standard on the rooms.

All was super, the stuff was really helpfull and gave good service. I lost my earrings in the zink and they helped me get them again after me leaving the place. SUPER SERVICE

The Houses are very nice…..the rooms Are clean……and for the Child it gives a very nice folderwaybed….the Restaurants Are very good….and the Swimming Land was Great with Many slides…..and spa….it gives also a Mini market

Good stay and facilities. Very Nice and exciting new years eve too. The water temperature and general temperature was low and not baby friendly in the water area. Service during mid Day and evening was very slow and confusing.