Felix Residence

we stayed at the Felix Residence for a week June 12-19th, my wife and I. We booked it through #Olympic Holidays. Firstly the good points, lovely gardens, very comfy sleeping area in our room, the views from our terrace, the actual swimming pool itself. The Hotel was sold on a self catering basis, but with the Hotel offering Breakfast, pool bar, and snacks at the pool bar. On arrival we did notice that it was situated up a rather large steep hill, and not a lot of amenities near by. First morning up made our way down to where we thought breakfast may be served only to find that the pool bar area was shut down. We asked a guy that was tending to the gardens where was breakfast please? he dialed a number on his mobile and handed it to my wife who was told very bluntly NO breakfast finished! Now this Hotel is classed by Olympic Holidays as 4 torches, or 4*. Next we had the Sunbeds, 10 in total! between 6/7 were damaged ripped not fit for purpose really and definitely not 4* No pool towel service. A lot of the tiles around the pool we cracked broken and lifting in places. The self catering area in our room was tiny!! space dominated by the sink. The only large knife we had was dangerously blunt! trying to cut a lime or lemon was a task in itself. It was a steep walk down and up to the supermarket! Be warned if you have walking difficulties then this is not the place for you! It was not recommended that you hire a car, due to its location by Olympic Holidays. Most other tour operators put this in there description. The day before our last I went through one of the sunbeds, and one collapsed on my wife. All these things taken into consideration if I would have known before hand I would never have booked this accommodation. We always book where there is breakfast, and some facilities around the pool. We have stayed in Kefalonia before, also Skiathos many times, and some of the larger Greek islands, so we do know quite a bit about Greek Holidays.