Hotel in zona The Lion & Tusk - Museum of the Rhodesian Services Association, Mount Maunganui

Il nostro appartamento è stato spazioso, pulito e ben progettato, il posto era ”immacolato”. La piscina e il bagno erano a facile raggiungimento, e il Reef offre un parcheggio sotto copertina sicuro. Il receptionista era amichevole e utile. Non esitavamo a raccomandare il Reef a chiunque volesse un appartamento confortevole e a buon prezzo. Classe superiore. Torneremo presto.

This Apartment block is so old and tired. There’s no air conditioning and no WIFI. We stayed in 2021 and had a terrible time. Car damaged in carpark and burnt myself on mid-connected washer. Offered discount to come back and gave them benefit of doubt but not again. Car damaged again!!!! Huge scratches from ladies in car next door carrying in makeup box - bed had grass in it and it’s just a tired, grumpy old place. Maybe once renovated it will be different.

Booked last minute as a birthday treat. Did not realise on booking that you had to check in before 6pm, I called at 5.55 to let them know we were 10 minutes alway but no answer. Arrived just after 6pm, had to call the after hours we were meet by a man, we had already prepaid the room which was $266 for a bottom floor, one bedroom apartment. He told us we needed to pay a bond which I assumed would be $50-$100. We had to pay a $250 bond upfront to stay here. That was our dinner and activities money for the night. So had to cancel our plans. The room was dated, there was no body/hair wash left. There was no milk in the fridge so couldn't make a hot drink. As others have mentioned there are signs all over the room about extra charges, if you ring them after 9pm for anything you will get charged, if you leave anything in the room you will be charged and even more unnecessary fees. Tiny rubbish bin. The room was a good size but the headboard on the double bed isn't attached so everytime you turn over it bangs and so when you are there for a child free night you can imagine how much it was banging. It was right next to the road and it was a raining miserable night and it was loud, cars driving past, people walking/running past you can hear everything, image it during the busy season. The noise from the above room you can here people walking around. We were quite disappointed so I had a look at the other reviews this morning and I really wish I had of read them before booking here :( On check out which you had to wait as they are only there at reception between 8.30-10am on weekends. I asked the man to refund my $250 bond and he said that he can't and it won't be refunded until about Tuesday but it can take 10 business days. We had said about the missing amenities and he didn't care. Then we asked about all the bad reviews and he started getting angry. My husband reliased we had left a bag in the room and wanted to go get it and as we were approaching the room my husband made a comment about no wonder you have so many bad reviews and he told my husband to shut his mouth and he locked the room door and said to get out! He was not going to allow us to go back into the room to get our things. And said to ring the police if we wanted our stuff back. By this stage my husband was really mad and I ended up needing to call the police so they could go get our stuff from the room. Our uber driver had shown up and manager/man on reception had disappeared and some other lady that was obviously to what was happening came out and I said can I just get the key and I'll go get our stuff since we don't actually have to check out until 10am and she was saying I can't, I don't know what is happening. A couple minutes later she comes back in with our bag and continued to argue. Even the uber driver heard it and he is a 70 year old man and he came in to the reception and said they should not of been treating customer how they treated us. I will be going to

La posizione dell'hotel è buona 👌 Silenzio 🤫 Comfort 😌.Il personale del servizio dell'hotel è caldo e amichevole ✌️ Mangiare 🍽️ Negozi 🛍️ È molto conveniente.Non è lontano dai punti di attrazione.

The place is very accesible from state hiway and few blocks away from Bayfair mall. We did not expect that a motel could have been that complete. The check in was very smooth. The guy accompanied us to our room. The unit has 2 floors. Ground floor has 1 single bed, small receiving area and mini kitchen. Mini kitchen has cuttleries, kitchen utensils, pans and mini fridge. The toilet hAs bath tub and complete with toiletries. Queen size bed is uptairs. I must commend this has the most generous plug/ socket that we have ever stayed in! I think the entire unit has 5 x 2 plugs. Yehey!! Thats 10 gadgets or appliance at the same time. Lol. There is a heater panel as well but electric fan is provided too. We are delighted that we were able to use their heated pool After a tiring day from walking around. The check out was fast and easy too! Will recommend this motel to everyone who does not expect something grand and not fussy. We are happy to stay here again and again in the future

Che tempo sorprendente abbiamo avuto.Un gentiluomo alla ricezione era così piacevole e nessuno sbaglio intorno aveva tutto pronto all'arrivo. Le camere sono grandi e molto pulite e moderne. tutto quello che ti serve. terra e piscina sono ben mantenute, luogo perfetto per portare i bambini in qualsiasi momento dell'anno. come piscina e spa sono caldi e hanno zone coperte da e guardare i bambini mentre nuotano. Perfetto.

My wife and I stayed in a one bedroom sea front unit for a few days break. The unit was spotlessly clean and serviced each day by the friendly staff. It was well equipped with everything we required. A lovely clean bathroom, a nice kitchenette with everything apart from dishwasher and an oven. It was furnished with a couch and chair, dining table and chairs, a good sized T.V with Sky channels also. There was plenty of room with two more single beds in the front room besides the king bed. Accommodation for four people if required. We had beautiful views of the sea and the beautiful beach. Car parking was easy next to our unit. Check in and check out was easy with no problems. Friends visited us for lunch one day and we had lunch on the deck outside while enjoying the sea views on a beautiful sunny day. We really enjoyed our stay here and would totally recommend it to everyone.