Hidden Haven

We rented a cabana from Hidden Haven on February 27th for one night on May 11th. David Green asked that we pay his friend through PayPal "but send it to friend so we don't get charged extra." we paid a 50% deposit on Feb 28th. I also communicated with him on May 3rd. On May 10th, on the same email string, I sent him "Hi David, we are staying at Hidden Haven Saturday night. We'd like to leave our car at noon while we go to Nohoch Che'en for the afternoon. PLMK if that is okay. " His response was "Sorry di not know who you booked with but we aare closed at the moment sorry." [his typos] I wrote back " No, I paid you through PayPal. Check your records. We have emailed several times." His response was "Sorry, we had a fall-out with BTB, and they have temporarily closed us. They are saying they will fine us bz 10,000 if we take any guests. So sorry. This has just happened." He did refund my money promptly, but he did not act in an ethical manner. I was able to find another hotel room quickly, but he should have notified all upcoming guests immediately, not try to say "I don't know who you booked with."

I stayed at Hidden Haven during a recent trip to visit Mayan sites. Excellent accommodations, beautiful setting with pool, bar, superb cooking and nicely furnished cabins. Extremely clean and close to many Mayan sites. I would highly recommend it.

I had an amazing time with the hosts Elaine and David green, lovely cabana, comfy and spacious, good food cooked by jack and the use of the wondeful pool, I would highly recommend, it’s a great place for a relaxing holiday with nature all around,

The cabin was very spacious, well equipped kitchen area, comfortable bed, good wifi, great balcony overlooking the forest. Having a swimming pool was a bonus, nature trails through the forest on the property was a lovely surprise. The food by Jack on site was delicious and he makes a good Rhum punch. David made sure we got our tour set up and is a hummingbird master with feeders everywhere providing great viewing of their antics on our balcony. Other people in the van to take us tubing said they wished they'd known about this beautiful place.

Hidden Haven lives up to its name. David kindly organized wonderful day tours for us, and we were picked up onsite. If you don't have a car, there are buses and shared taxis that run frequently into San Ignacio. The cabanas were fine with a kitchenette, Wi-Fi was great and the pool was refreshing. Jack's hospitality was amazing, not to mention his culinary skills (and his rum punch).