Hotel in zona St Bernadettes Church, Motherwell

Rimasi qui per una notte pagata £75, quindi non aspettavo molto.Ma che bel hotel e tutto il personale erano di prima classe, io rimarrei qui in qualsiasi momento e lo consiglierei molto.Lo rimarrò certamente di nuovo.Grandi uomini arrivano all'uscita di vita

Upon arrival the hotel is beautiful from the outside and the free parking is a bonus. When we went to check in we waited for ages and no one appeared, we had to press the ring door bell outside and eventually a lady arrived to check us in. We had called over a week ago and asked if we could check in early, when we told the lady this she said she hadn’t been made aware that we called but she did still let us check in early, I asked if the hotel had a lift and it felt like she took offence at me asking because the building is “SO old” okay I’m not a mind reader, it was a simple question and we have stayed in old buildings before that have lifts. Room was on the top floor, had to lug heavy suitcases up, the room was small but comfy, it was a hot day and was disappointed to find no fan in the room so we had to leave the window open all night and was woken by people outside talking. The bathroom was awful, you couldn’t swing a cat and the water pressure was the worst thing we have ever experienced in our lives, at one point the water stopped working all together, you also had to turn it on and leave it 10 mins to heat up. We also got woken up 2 days in a row by the loud slamming of the other doors from the rooms, the bed was comfy with nice bedding but the TV only has about 5 functioning channels. Check out is 10am which is bizarre, you have to pay £10 extra to stay until 12pm and of course there was no staff when we checked out. The best thing about this hotel is the location! It’s a stones throw from the train station and has a small highstreet with some nice shops! Even though it wasn’t a great experience, we would go back and maybe book a larger room on a lower floor because the location was excellent for what we paid, if they could get the staffing and water situation sorted out it would rate so much higher!

Il servizio era brillante, il personale era molto amichevole, grande posizione

I am absolutely disgusted with what I witnessed at the Holiday Inn Express Hamilton this morning. I will not be going back there again as I am in shock still. The receptionist was absolutely disgusting with the way she was speaking to some other guests who were trying to check in. Clearly, they had been at work (somewhere in the area or nearby) and were really tierd. As they didnt sound like they had a local accent or were scottish, they must have travelled also a fair distance to get there. You could see the lads had just wanted to go to sleep. The customer was very patient and was attempting to converse with the person behind the counter, who was just not listening and telling him ”He Was Wrong” and Patronising him and telling him, ”Thats not how it works”. To put it plainly, she needs Sacking. I would not be spoken like that by anyone and certainly not after travelling and working all night. She was Absolutely Vile and people like that should not be aloud to do the job she was meant to be doing let alone near the general public.

Perfect if you want to stay over night for yourself or for business trip. There’s a bar and restaurant at the location. The room I stayed was small, but was clean and perfect if your need a room to stay overnight. Hotel is in a good location. Staff were kind and helpful

I work as a surgeon freelancing around Scotland and Europe. Quite easily the comfiest beds out of the usual that I stay in these include Holiday Express, Premier Inn and Travelodge. Ive been here about 4 times since September now staying for up to a month at a time. The staff couldn't be more helpful - from the juniors (Cat and Gaby) and the seniors (Alan and Lee) as standout regulars (I have omitted the other names as am post shift and suffering memory loss) I have had nothing but unstinting service and have no complaints about how im dealt with. Im not sure what the others are expecting as this is not a 4 star hotel but the food is good (especially steak) and comes in sizeable portion and Ive personally found the cleanliness of the rooms excellent. Ive tried to contact Marston's to say they should be praising their staff more but this falls on deaf ears. Without the good will of the staff this place would get poorer reviews. For those complaining about the price if you book a few weeks in advance you can get the price down to about 59 per night which for what you get is excellent. It's approx 10 mins drive from all main road arteries and opposite one of Scotlands largest sports clubs if you fancy a walk-in for a weights session.

L'illuminazione in tutto l'edificio è molto sottile. Bella e rilassante musica e atmosfera. Solo una mano e un asciugamano nel bagno e, sebbene ci fosse più nel fondo del letto, non sapevamo dove trovarli fino a quando non ci siamo accorti. Ero nel bagno prima di capire che non c'era un secondo asciugamano e era troppo tardi per ricevere telefono. La prenotazione aveva 2 nomi per la camera, quindi avremmo aspettato adeguati asciugamani nella camera da bagno o visibili nella camera piuttosto che sotto il letto.

Hotel Qualit con molta fascinanza e attrazione. Situato in un facile accesso a Edimburgo, Glasgow e Stirling! Adele e il suo personale si sono occupati di noi e saremmo sicuramente rimasti se fossimo tornati in Scozia! Si prega di avvertire che non c'è ascensore, quindi dovrai portare il bagaglio sulle scale! Anche loro serve un grande colazione pieno!