Miami Heat Beach Resort

Not Worth it.Needs improvement😔😔😔

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Let me start with, if you are not fuzzy and sensitive to bed set up, you'll be fine here. Miami Beach Resort's advantages are the pools and swimmable beach. The beach has gray sand but it is fine and not rocky. Few plastic cups and garbages on the sand but not so much. Kids enjoyed building sand castles. I like the beach because it goes chest deep of an average adult unlike the beaches in Calatagan and Laiya that are ankle high. The water is not itchy. No jelly fish and sea urchin so far. Early morning lots of vendors flock at the beach to sell souvenirs, taho, pearls, and dried fish. It was fine with us since it is supporting the local's livelihood. They are polite and not insistent too. The pools are strategically scattered across the resort. The staff were overwhelmed with the number of guests since it was holy week and super peak. Food at the resto took time to arrive and yes they are pricey. Free hot and cold water at the resto. Pack your noodles or 3in1 coffee. Chips and water are allowed but rice food and viand have corkage fee. We went out of the resort to scout other eating venues. Wifi is only available at the resto. I slipped on the tiles and had a minor accident but I was rushed to the nearest medical facility of the municipality. I sprained my wrist. The staff assisted me to the best that they can. They added nonslip matting after my incident. The beds in the loft room are foams on the floor with thin bed sheets and thin blankets. Points to improve on will be adding hooks and soap dish cranny at the room's bathroom. It was yucky to place your soap on a sandy bath floor. There are no hooks to hang your towel and dry clothes. I hope the management will heed these recommendations.

everything in this hotel sucks, especially the owner and the staff. Staff needs to be trained in handling customers. Food is very expensive and not worth the price. Even the room itself. Poor hygiene. Staffs are not even wearing face masks (that's the least they can do this pandemic). NO checking of body temp upon check in.

Dining already turned to a bar as early as 7pm with VERY LOUD DEAFENING DISCO SOUNDS AND SINGING. When asked to turn it down so we can have casual conversations with family over dinner, we were turned down and instead THE OWNER HIMSELF said it should be turned up more. Words are not enough to describe how a nightmare it was to be even there. It’s literally like HELL at night with dark dining and disco lights very loud noise - yes I they call it music and singing but it’s just noise.

Rooms - standard rooms are very small, only mattress not really a bed; no provision to hang wet swimwear, aircon was way up above the door need chair to reach it, no chair in the room, toilet bowl water color was yellowish even if flushed.🤢 Reservations include 2 standard room A and 3 standard room B. We were given 5 standard room B, and insisted it was the same and better. 😩 in the ad photos, standard room seemed spacious; not in reality. Not even sure where they will put extra bed? Customer service - corkage fee per hd, but we were a party of 34. We brought food enough for abt 10 pax only (i.e. good for kids with complex food preferences) but staff insisted to charge all 34 pax even if she sees food is enough only for 10. We had to surrender the food at their office as it is not practical to pay P9k for rice and drumsticks. 😡Dinner was with live singer, VERY DEAFENING as our long table was near the speakers. We requested to lower down the volume (we can’t transfer anymore as resto was already full), but was declined as it may affect voice quality. What?! I can no longer hear the person beside me and had sore throat the next day just trying to talk to the waiters. Never expected they will turn the resto into a bar as early as 7 pm! 😤 and loud singing lasted until 12 mn. There goes our relaxing Saturday night. they don’t issue OR also, you have to insist to get one. Pool - never seen a pool so green at a jam packed resort 😡 they cleaned it during the evening but only with chlorine. The bottom still has sand. Beach - shore was very nice; but, trash was everywhere. No one was attending to the trash near the shore 😔 One staff tried his best to appease our inconveniences, thanks Lester 👍 This was by far our worst beach accommodation ever… 😖