Utente ospite
6 giugno 2024
Avoid at All Costs: Disastrous Stay at Kimony Resort This recent stay at Kimony Resort in Morondava was, without a doubt, the worst hotel experience I've ever had. The feeling throughout my stay was akin to being on a ship without a captain. While the employees I encountered were likely trainees, there seemed to be a complete lack of any managerial oversight or guidance. This resulted in a truly catastrophic experience. Unqualified Staff: While I appreciate the chance for trainees to gain experience, the complete absence of any seasoned staff members to support them was a major issue. This led to constant confusion and a feeling that basic requests couldn't be handled effectively. Management MIA: Throughout my stay, I never encountered any management figure available to address concerns or ensure smooth operations. This hands-off approach left a clear impression that the hotel was simply running on autopilot, with predictable consequences. The Final Result: The lack of proper training and supervision resulted in a disastrous stay. Recommendation: Unless significant changes are made to address the lack of qualified staff and implement proper management oversight, I strongly advise potential guests to avoid Kimony Resort. There are far better options available that can guarantee a more enjoyable and frustration-free stay.
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