Holiday Inn Morgantown - Reading Area

還是很好找，出差的

I found hair in my bed and all over the bathroom. I complained to the the front desk and received new sheets and blankets. But there was not enough staff to make my bed for me. So I had to change my own sheets and pillowcases

weve been here several times a year past few years. we pay the 20 dollars per couple for breakfast, but this time there was no person making omellettes, not a big deal, but we pay for the breakfast for that reason. the hotel in renovating upper floors so we couldnt get a room with king bed nor sitting area, so we were forced into a queen sized room......when I booked it said standard room king or queen. very dissapointing.....if I would have known on website how limited the rooms were due to renovations I wouild have booked different hotel, there was no mention on any website. especially not *******, and ******* should mention that rooms are limited and most likely not going to get a king room due to renovations....and when we got there early, we know check in isnt until 3, but the way the front desk said, you know check in isnt until 3, and probably wont be ready before.....gimme a break, ok. I dont need to be told like a child with his hand in the cookie jar.....the correct way would have been for her to say, sorry, rooms are getting cleaned, Ill let you know as soon as it is ready, Ill text you. I think Im done with this hotel next time to area. there are a c ouple of chain hotels in ephrata area that is a bit further but whats 10 minutes out of our way....the rest of staff we bumped into the next 2 days were fine. room was clean enough, old fashioned tub shower no walk in shower....