Hotel Fairfield by Marriott a Moreno Valley

Ho dovuto prenotare nelle stanze 238 e 338. Purtroppo qualcuno ha cercato di rompere nella mia stanza due volte l'apertura della porta e alle 3:00 sono io chiamando il desktop e la sicurezza si stavano per affrontare la questione non è mai venuto a dire di nuovo che chiamo il mio amico Era 338 per venire in camera mia, ero davvero spaventato da questi ragazzi che ci avvicinavano a droga e purtroppo ci erano molte persone che si attaccavano alla porta facendo droghe. Hanno provato di nuovo a chiamare il dipartimento di fronte, hanno detto che la polizia sta arrivando. Non ho mai avuto così tanta paura o tanta esperienza di questa situazione. Non ho mai fatto rapporto di sonno al divano front desk e hanno detto che non è il termine per qualcuno che ha fatto rapporto questo ho detto di guardare la camiglia la polizia o nessun guardia di sicurezza arriva. Non capisco perché hanno accesso aperti le stanze

Amazing breakfast! Made to order omelettes are great! Really nice staff; helped me with a toothbrush and toothpaste for my stay. Really saved me! The quick coffee at the front was much needed and great variety of options. Loved my stay!

I travel frequently between Northern California and New Mexico. This area is a great ”half-way point”, so I end up staying for the evening. After trying out a few other questionable places (at one place, I had a person banging on my door at 1 am shouting for Rita, and that's not my name), I finally found this hotel. It's perfect to me. The front desk and staff are really nice, and I've never been disturbed in my sleep while staying here. I always found a place to park, and there are TONS of nearby restaurants/stores to choose from. Also, there is a Shell gas station right next to the hotel, so the morning departures have always been awesome. I have stayed here about seven times so far. Overall, a great hotel!

Eravamo molto felici con questo hotel. La nostra camera era molto spaziosa, comoda e molto pulita. Ci siamo trasferiti 5 notti e ci siamo sentiti molto benvenuti dal personale amichevole. La colazione avrebbe potuto essere migliore. Rimaneremo qui e consigliamo molto questo hotel.

They are very accommodating and sweet it was a bit busy when I came to check in but they got me through with ease. I wouldn’t mind coming back to this place. The service was great the room was clean and up to my standards. I highly recommend this business.

Located in Moreno Valley, Regency Inn And Suites is in a rural location, a 4-minute drive from Box Springs Mountain Reserve Park and 5 minutes from Round1 Bowling & Amusement. This motel is 17.1 mi (27.5 km) from National Orange Show Events Center and 6.1 mi (9.9 km) from University of California, Riverside.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves, and housekeeping is provided daily.

L'hotel era pulito e ci sentivamo protetti con le procedure e le politiche COVID in vigore. Ci avevamo una doccia calda, la stanza era abbastanza e abbiamo avuto parcheggio front row. Il desk front era molto amichevole e accogliente alla mia richiesta di primo piano.

I was in town for my mother's funeral and the staff was very kind and sympathetic. I was checked in by Kati and she was very patient with me and all of my concerns. Thank you so much for your tenderness. I am so there was no freshly baked cookies, but that is okay. The coffee was always fresh and the breakfast was great. I loved the little mini omelets, those were great! I would recommend this hotel for several reasons. One, it's located in a shopping plaza, which means there are SEVERAL restaurants and markets to walk too. Parking is free. The rooms are very nice and comfortable, it's right off the freeway, and like I said, the staff is very nice.

I would never choose this residence inn to spend my nights there. This was my first and hope was my last horrible experience with Marriott associated hotels. The moment that I walked into the residence inn, it started to go wrong every steps. When I checked in, I was placed in the first floor with my platinum status. It was not able to activate my mobile key. The front desk person was not able to access at that moment. She said that I had to ask my manager to active it for me. I went to the room and tried to turn on TV, there is no remote control. I went to the front desk to ask one. After that, I went to bathroom, there was not bathroom amenities were placed. I went to front desk again to ask for bar soap. I spot the floor had a hair tie and a green contact lens on the bathroom. Was the room vacuum and cleaned? I also found previous person left a big yellow package on the dining table bar stool. All pictures were attached. The refrigerator was excessively being damaged. I started to question; Was housekeeping cleaned this room? After I took a shower, there is no hair dryer. I called the front desk, the person told me I am sorry, I don’t have a hair dryer and housekeeping closed. I told her” You want me to sleep with my wet hair???” She was not sincere tried to resolve my issue. She said that I will ask my manger to change the room with everything equipped the next day since I spent two nights with them. I was giving a hope up and waiting for a room change. I went day shift front desk and asked her for a room change. She told me that all the rooms were not clean once the room was cleaned that we would notify you. I told her that I brought my suitcase in the front and just placed my luggage to the refresh new and clean room. When I came back in the afternoon, the different front desk staff told me that you are still at your old room which is first floor, all the rooms were booked. When I came back and attempted to use my mobile key and still not working. I was so upset and walked into my room and noticed nothing was cleaned and the hair dryer was still missing in my room. The front desk brought me a hair dryer. All the problems were continued to day 2. No staff were bothered to report all my issues to the supervisor or seriously addressed about my issues that I encountered. After I spoke to the supervisor that she did not know what’s reasons were to request for a room change. No staff was reported and mentioned to her. Even though the supervisor got one-night points back to my account. I really don’t care about the night points. I want to feel respect and feel comfortable and ease to where I stayed and not to worry so many things. This is so far below my expectations. Hope the staff got more training about attitudes towards customers and how to resolve issues in a timely manner. This is not Acceptable customer service!