Moose Lake Lodge & Suites

First thing I noticed when I entered the hotel was the sign that stated that the pool / sauna area was closed. I was disappointed. I later found out that it has been closed for a long time. The second thing I was disappointed by that there was no elevator. Not a big deal just that I was unable to carry my suitcase up to the second floor. The staff person at the desk offered to carry it for me. Which was nice. I opened the door to my room and noticed 2 things, the room had a smell like spilled milk or something and it was super humid. The air conditioner was running and temp was chilly but still humid. I investigated the AC and pulled out the screens and both were thick with dust. I rinsed them off in the bathtub. In addition to the dust in the screens I could hear water in the air conditioner whenever it kicked in. That told me that the unit was not draining properly. It had been very hot for Minnesota at the time. I did not ask to change rooms being I had settled in already and didn't want to go through the hassle. I informed the desk person of these things upon departure. One thing I was confused about whs that I paid Trip.com $415 for the room when I booked it and the hotel gave me a reciept for $284.77 when I checked in. ?????? The positives: the bed was comfortable and the free breakfast had a nice variety.

Broken items in the room, no fridge in room, pool has been out of service for months, and not much for breakfast

My husband and I have stayed here twice over the last couple years. The staff is very nice and accommodating. However, both times the toilet was dirty and the seat was gouged up. Nice lodge decor and comfortable beds. But some updating of toilet seats is necessary.

Very friendly staff but deferred maintenance if facility is apparent. No hot water because if a broken water heater. Shower faucet dripping all night. Grounds are littered.

Adequate. No frills, no soap, no shampoo. Clean. Adequate proteins for breakfast but nothing special.

The room was great, the lady who checked me in was excellent! The only downfall was no microwave or mini fridge.. the pool is still closed so that was disappointing.. other then that, it was s comfortable place to be!!