Hotel in zona Sam Merrifield Library, Moonee Ponds

We have stayed twice recently at the Sebel Melbourne Moonee Ponds and found it an excellent choice. The welcome by Jane and the reception team was warm, friendly and professional. Rooms were super clean and had everything we needed for a good stay. Jane helped us with our last minute booking for the second visit and with less than 24 hours notice still gave us our requested room. We arrived very early for our second visit and reception called us at a nearby cafe when the room was ready. Moonee Ponds is a very interesting area for a few days' visit.

The Quest team were friendly, helpful, informative. Rooms were cleaned and well maintained. Very comfortable apartment. Good closet space, shower good and bed very comfortable. I recommend this for long and short stays; Highpoint is within walking distance and the Italian across the road is a great food option.

Agli hotel, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli, le camere sono state molto confortevoli Molti grandi ristoranti vicini anche a aprile

Arrivavo all'aeroporto di Tullamarine tardi di notte, quindi avevo prenotato una notte all'Hotel Ciloms prima di trasferirmi nella città il giorno successivo. La navetta dell'hotel era molto facile da prenotare, solo chiamare l'hotel una volta che avete tutti i bagagli e la navetta arriva quasi ogni 15 minuti. Il personale dell'hotel era molto amichevole, la camera è spaziosa e pulita.

L'hotel è conveniente per l'igiene e ha tutte le attrezzature, ma la relazione epidemiologica può essere pulita solo una volta alla settimana, e può essere pulita da un assorbitore. La posizione è vicino a Boxhill, ma ci vogliono più di venti minuti per camminare; c'è una stazione vicino alla porta, che può essere guidata in treno al centro della città; c'è un parcheggio che offre $15 un giorno.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

My daughter and I always choose to stay here as it’s easy to navigate from west gate bridge coming from regional Victoria and is so convenient to so many needs when we stay. Staff are extremely warm and friendly. The rooms are clean and have the choice to be self sufficient or enjoy an array of options on the doorstep for meals. The beds are comfortable ensuring a decent night sleep and having a balcony to step outside and get air is nice. Can walk to the river, Iga accross the road and great shopping at the district a stones throw away. Quest new quay is always our first choice and are now frequent returners.

Stato qui il 3 e 4 giugno.. Nuovo hotel, così come previsto, pulito e ben mantenuto.. La camera era molto piccola, ma il letto era molto comodo ( due re singola si sono spinti insieme),la camera era una grande dimensione con una doccia grande, che aveva una mano con la testa, così come la testa piovana.Nessuna guardia,ma aveva una ferrovia con circa 6 vestiti.. Connie, che era al di fuori del dipartimento, era sorprendente, molto utile e niente era molto problematico.Molto facile.e senza saldatura check-in.. L'hotel era grande, una pietra gettata al Vic Market, e ristoranti. In futuro saremo di nuovo, e consigliamo questo hotel ... 2 pollice in alto ...👍👍

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

L'ambiente e la posizione sono buoni, le strutture interne sono anche molto pronte, il senso dello spazio è molto basso, la casa è pulita da migliorare, il pavimento è più polvere, il pavimento non è molto pulito e sporco.L'appartamento è molto conveniente per gli acquisti, ci sono supermercati in due strade. La prossima volta che viaggiate, ci penserete di nuovo qui, e ci sono un senso di vita a casa.