Hôtel du Grand Lac Excelsior

Si vous cherchez un hôtel à la pointe de la modernité, passez votre chemin ! L'atout de l'établissement réside dans sa situation en bord de lac (vue somptueuse depuis certaines chambres et dans une moindre mesure depuis le restaurant), dans le charme suranné de son style Belle Époque et dans le service attentionné délivré par son personnel extra. Le petit plus : grande piscine intérieure à la température idéale, flanquée de son sauna/hammam. Ce petit bijou prend place dans l'écrin magique qu'est la station de Montreux

This hotel sits by Lake Geneva with a stunning view of the lake and mountains. That’s probably the only good thing about this hotel, the view. Upon checking in, the staff wasn’t very nice, cold like. We were supposed to get an email to get the free bus rides confirmation from the gal at the front desk. She never bothered to send us the email. After 2 ½ hours we went downstairs to ask for it. It was finally taken care of by the nicer gentleman. The hotel decor had a mix match of everything and anything. Didn’t know whether if it was a Chinese hotel or a Swiss hotel. There were Chinese lion statues with European decor. Confusing. The floor had a dirty yellow color carpet from entry all the way to room. Our room wasn’t any better. Nothing modern or up to date aside from the IKEA desk and two chairs. The bathroom sink and toilet blended right in with the carpet, dirty yellow color. No coffee brewer for coffee drinkers like myself when that’s the first thing I have when I wake up. Overall, this hotel only has a stunning view. Everything else is “motel” quality. Nothing amazing or extravagant. For the price this place is charging per night, one would expect more. But be prepared for less. If you decide to book this place, take into consideration that it’s not what it seems on their website. If none of the above as mentioned doesn’t bother you and you just need an expensive place to sleep, then this hotel shouldn’t be a problem.