Hotel in zona Sainte-Geneviève Catholic Church, Montréal

The location is close to the hwy so it's great when you want to go out. Fee amenities are close by like gas station, bank well at least the one I bank with and a fast food restaurant. The reception was nice but there is one thing he did that put me off; he sneezed and blower his nose but didn't sanitized after before touching my IDs. This is why I took a one star off. Also the place was neat just few black spots in the bath tub. My stay was relatively short. It was a one night and I got to the hotel past 12 midnight, then out by 10:15am. Overall, it's a great hotel and I wouldn't mind staying there again.

Very nice location, friendly and helpful staff!! Free breakfast is great, delicious coffee and bagels. But there are not enough toilets. And the kitchen is quite small so it gets very crowded during dinner hours (plus people like chatting in the kitchen while watching a pot of water boiling). I didn't want to line up to use the stove or microwave to reheat my food so I had raw dinner during my stay. If you plan your meals and cooking well enough you should be fine.

Molto soddisfatto della scelta, il BONAVENTURE di MONTREAL è un ottimo albergo per diversi motivi. Per prima cosa ottime le stanze (spaziose e comode), curate nel dettagli (ad esempio condizionatori non rumorosi e frigobar cosa da non dare per scontata) e presenza di doccia spaziosa (con doccino e soffione centrale) in luogo delle vasche con le poco igieniche tende trovate altrove, una struttura che merita 5 stelle anche per i servizi tra cui la piscina. Comodissimo l'accesso al parcheggio sotterraneo a pagamento. Ubicato nei pressi di una stazione della metro, vicino ad un comodo supermarket ed ad uno Starbucks caffè. Verrebbe da dire quasi praticamente perfetto se non fosse per una disattenzione che mi ha portato a trovare un extra-charge per un breakfast mai fatto. A parte l'errore ,che ci può stare, è stato irritante il disinteresse del servizio clienti fino a quanto, grazie all'interessamento del-lla Pre.ma sig./sig.ra Maude V, Directeur général, la problematica è stata risolta. Quindi struttura CONSIGLIATISSIMA per un rilassante soggiorno a Montreal, con possibilità di facili spostamenti. Unica attenzione per evitare problemi: quando si lascia l'Hotel è consigliabile chiedere il conto finale per fugare possibili errori.

The location and staff of the hotel were great, but the facilities were very outdated. It was disappointing that when I looked out of the window, I could only see the wall, and as soon as I opened the door, the bed was right there, which was regrettable. Due to the fact that there are three hotels with the same name in downtown, it is important to double-check the address and make sure you find the correct one.

La posizione è incredibile ma la stanza è pazzesca. Non ha nemmeno lo spazzolino da denti / rasoio fornito. Non pantofole e l'aria condizionata è debole. Il parcheggio è orribile. Non è consigliabile parcheggiare nel proprio garage. Schizzo **** e stretto con molti camion all'interno. Ci sono parcheggi al coperto molto migliori ed economici con sicurezza a 2 minuti a piedi (Indigo / centro Desjardin). Non sceglierò mai più questo posto~

La camera è grande, ci sono cucina, soggiorno e bagno pulito.La distanza tra le principali attrazioni intorno a noi, come la strada cinese, la Santa Madre, la vecchia città e il vecchio porto è a 15 minuti a piedi. La strada cinese è molto conveniente per mangiare di recente. L'unica carenza è che il costo del parcheggio è 35.x qaun per giorno, molto più costoso di 11 coltelli per giorno in alcuni luoghi intorno, ma il garage sotterraneo è conveniente e sicuro.

Anche se la stanza non è molto grande, il vantaggio è che il prezzo è abbordabile Il personale della reception è molto cordiale! Anche molto paziente! L'hotel non è lontano dal Mount Royal Park.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

Avoid at all cost! The worst customer service I’ve seen. My son and I were planing to go to visit Montreal in June, unfortunately, our flight was canceled due to a weather conditions 3 hrs before the departure. I’ve contacted ******* right away and requested a refund. Long story short, hotel refused to provide a refund. I’ve reached out to them again and they lied that no one contacted hotel for a refund. The response was: “we were not informed about the cancellation of your trip, and as a result, we treated your reservation as a no-show”. Worst experience ever!

To be fair to Marriott I have to mention that the first night we stayed a bus hit a high power electrical tower and took out the power in the section the hotel was situated. This happened at approx. 10:30pm. The hotel lost power immediately. We were without power or running water in the hotel till 5:00pm the following day. At no point during this time did the hotel staff offer any assistance. Since we were on vacation we made the best of it. Used our own bottled water to bath and clean up and did the tourist thing for the day. We returned at 5:00 pm as the power was returning, so we decided to stay the second night as planned. It was 25.5 degrees Celsius (77.9 Fahrenheit) in the room according to the thermostat. We gave it 2 hrs it never moved. As I was going down to the lobby to inquire about the room a/c I ran into a woman on my floor. She inquired if I was experiencing the elevated temperature in my room as she was. At the lobby I was joined by her husband. We were told it would take some time for the a/c to cool our rooms, yet both of us made mention on how the lobby was done right frigid. Obviously the hotel wanted to give guest checking in the illusion that everything was all right. The front desk attendant went into a back room which I find hard to believe would hold the controls for the ventilation system, handed us each a 7 in. fan and told us he had made adjustments and it should get better. He also explained how to set the thermostat to hold a lower temp. It was 28 degrees Celsius (82.4 Fahrenheit) in our room when we left the next morning. Upon check out in a still cold lobby I mentioned my disappointment with my room and was blown off by the front desk attendant. I was then charged full price for both days. Obviously the Marriott is more concerned about the bottom line then the comfort of their guest. I personally will never stay in another Marriott hotel ever again. There are too many other choices out there.