Hotel con colazione inclusa a Montpellier

As much as I am keen in giving a five star rating, I am rather disappointed with the cleanliness of the room, particularly the bathroom. I just arrived from BCN and went out dinner then returned to wash my face - as soon I had dried using their towels, it smelled like poop as it wasn’t cleaned properly & it still has dried feces on it. Not to mention toilet wasn’t cleaned properly as it have remaining feces is inside it. I had complained and had transferred me to a room that had similar condition. A lady came to inspect the room I decided to stayed in as I decided not be transferred but was told toilet cannot be cleaned the way I had requested, which is remove the hardened feces, as it was some sort of calcium deposit. Totally ridiculous. Anyhow, the reception was accommodating & seems genuinely nice,& location was good as it is centrally located - near the main train station in Montpellier.

Abbiamo soggiornato due settimane in questo hotel. L’hotel si trova a due passi dal centro storico di Montpellier e di fronte alla stazione ferroviaria nel caso si volessero fare delle escursioni in treno. È provvisto di una bella terrazza dove far colazione( molto buona)o bere un drink la sera. Personale gentilissimo e sempre disponibile. Comodo garage( da prenotare!) accessibile direttamente dall’ascensore dell’hotel. Attenzione: causa lavori della nuova linea tram parecchie strade sono chiuse o a senso unico, se siete in macchina utilizzate WAZE!

L'hotel è nel centro della piazza della commedia, quindi la posizione è molto buona. E 'vicina a tutti i principali luoghi turistici, quindi si può camminare. Ci sono molti ristoranti intorno

Six of us stayed here before and after a penichette cruise. It’s standard Ibis, at least adequate, although the ground floor corridor is dark, the rooms are clean and comfortable. There is a tram stop a couple of minute’s walk away, from where all parts of the city can be reached. Breakfast was very good, apart from the hot water not being up to making British tea. The bar is nice, but we found the food rather disappointing the first night, my dish was far too salty, a poor choice perhaps. We ate out thereafter. The restaurant is shut on Mondays, and apart from L’Erreur there are only takeaways within walking distance. The public area at the front has desks with electricity points, which we found very useful while waiting before and after check-in. What really gives the place an advantage is how friendly and helpful the staff are, speaking good English: they printed out our boarding passes, summoned a taxi, suggested we have our rooms after checkout time until it arrived, etcetera.

Others have rightly praised this characterful hotel for its location and the quality of service on offer. I would like to focus on the second. We had the good fortune to stay for 8 nights in Room 301 with a terrific view of the lively Place de la Comedie from its 3rd floor balcony. Our stay was a holiday, but complicated by a property transaction at home that necessitated constant e mail and e based voice communications. We were therefore upset to find on day 2 that the Wi-Fi to our room was failing. This clearly put the staff in a tricky position, and it appeared that the hotel’s 3rd party IT service provider preferred to work remotely, initially denying the problem, and when forced to acknowledge it, still failing to make a site visit. With the help of the delightful hotel staff we finally devised our own solution, whereby we were provided with a cellular “hot spot” device, and completed our holiday without further Wi-Fi problems. Why do we regard this as representing excellent service, when the hotel’s own system had failed? Because the real test of the depth of a service culture is only revealed when problems arise. As problems always will. In this case the on-site staff, Alexandre, Frederik, and Cedric all pulled together in great spirit and tremendous courtesy to provide a successful workaround solution, and deserve congratulation. We are very grateful to them, and would happily return, (once the hotel’s 3rd party IT provider can demonstrate the same depth of service conviction!) Thank you very much Alexandre and the team. We look forward to seeing you again.

La nostra permanenza è stata piacevole, grazie alla posizione dell'hotel sia lontano dal centro città e vicino al centro via una linea tram vicino e un centro commerciale in faccia. Il pranzo è perfetto, per tutti i gusti.

Tutti gli aspetti hanno fatto bene.La posizione geografica è buona, vicino alla stazione ferroviaria centrale e alla stazione di tre treni.L'hotel è anche pulito e igienico, il personale è buono.Oltre all'ultima notte, la carta porta è un po'fuori.

Ben situato a 3 minuti dalla Comedia. Camera pulita. TV, WiFi, aria condizionata/caldamento. Insonorizzazione sbagliata. Non c'è corrente vicino al letto. Non c'è bollitore. La separazione tra camera e bagno/doccia non è davvero buono.

Catastrofico: aria condizionata non funzionante, frigo rotto, mancanza acqua quando sono arrivato verso le 16....nessun manager, solo giovani tirocinanti che hanno cercato di fare del loro meglio offrendo bevande gratuite, non erano assolutamente spalle. Che disastro per un hotel 4 stelle. E il giorno dopo all'ora della partenza: nessuna scusa presentata.

Probleme avec l'eau chaude, pas d'eau chaude pendant une journée. Ma il personale amichevole e super posizione