Hotel in zona Aeroporto Internazionale Sir Donald Sangster, Montego Bay

Un posto fantastico in cui soggiornare. Rappresentanti dei clienti attenti, il posto era immacolato, pulito e adatto alle famiglie. L'ospite dell'intrattenimento e dell'intrattenimento era di altissimo livello. Mi è piaciuto il modo in cui ha coinvolto il pubblico e ha lasciato stare coloro che non volevano partecipare ad altre attività. In realtà, è stato il momento clou del mio soggiorno lì. Il cibo... ohhh il cibo. Grande varietà di cucina giamaicana per colazione, pranzo e cena. Quell'Ackee però... potrei mangiarlo tutti i giorni... Ho sicuramente intenzione di tornare e soggiornare…

Ottimo hotel a brevissima distanza dall’aeroporto, situato nella parte più bella della spiaggia di Montego Bay. Struttura elegante e ben arredata, personale molto gentile e premuroso. Ottima qualità del cibo, sia al buffet che nei tre ristoranti dell‘hotel. Buono e molto piacevole l’intrattenimento serale, con gruppi musicali che si esibiscono a bordo piscina mai oltre le 22, per consentire il dovuto riposo agli ospiti. Spiaggia attrezzata per gli ospiti praticamente privata. Bella la Sky pool, dove vengono serviti aperitivi e champagne al tramonto. C’è anche un bar aperto h24 che serve praticamente di tutto… Camere spaziose e ben arredate, con bagno molto grande (doppio lavandino, vasca e doppia doccia a pavimento). Tutte le camere de luxe sono ocean view (consiglio il quarto piano per avere la vista migliore). In sostanza è di fatto un 5 stelle, ma con una atmosfera “local” molto piacevole e ben diversa dai tradizionali hotel tutti simili delle grandi catene. Prezzi elevati, ma siamo in Jamaica…

Questo è un bel ristorante. Il cibo e il servizio sono grandi. Molto personale professionale. Molto amichevole e utile. Questo è certamente uno dei miei preferiti in Jamaica.

FANTASTIC resort!! Amenities are wonderful, people are kind, food is delicious. We appreciated that they asked each time we went to eat if anyone had a food allergy as my partner does. Couldn’t ask for much more, the only thing I will say bothered us was the price of transportation. To get to/from the airport is at least $70 round trip, and if you want to go to a local beach it’s another $70 round trip, even thought it’s within a 10-15 min drive. Also, make sure you bring $$, everyone will ask for a tip. Other than that, I would give this place a 10/10! We will be back!

Iberostar Selection Pros: Stunning location on the beach front Fabulous food - lots of choice and high quality fare Super clean spacious room (3322) Relaxing lobby with singer entertainment most days Swim up pool bar Fab breakfast selection and fantastic serving staff at breakfast Great water sports offering with lots of free choices Not too busy, no struggle for sunbeds in the shade Fab selection of restaurants and no queuing Loved the gym facilities - clean and good choice of equipment The salon did a great job with my daughter's hair and went above and beyond to bring in hair extensions The staff go out of their way to make sure you are ok and ask questions about your stay - they really are the stars at the hotel! We weren't pressured into a ”special breakfast”. Even with the $100 discount offer on excursions we didn't want to waste our time on a sales pitch and were pleased this wasn't forced on us. Cons: Couldn't use hotel hairdryer in room, it short circuited the electrics - twice. The *urgent* call out took over an hour on both occasions. Need to tip - you undoubtedly get better service if you tip - as Brits we aren't used to this but we set aside $30 per day - for breakfast, pool drinks, lobby staff, cleaners and dinner staff plus any extra activities such as water sports I was denied 4 eggs for an omelette and was told the limit was 3 at a time. A guy the next day got a 6 egg white omelette because he tipped. Same as above but at the pool bar - I was refused an iced mudslide as it was near the end of service but a couple got them after me. Lack of duty of care - I injured myself on a sea urchin when on a morning catamaran trip - the team brought us back early but we were left to our own devices to seek help from the lifeguard - there was no follow up Service in the steak and lobster restaurant wasn't great. First time my steak was rare instead of medium (and inedible), second time only half my order arrived and I ended up visiting the bar for water and wine as we'd waited so long. Booking excursions... a) complimentary shopping trip - we thought we were going to high end shops and a craft market - driver took us other side of airport to a mates shop where we didn't buy anything, then to another mate's shop at Blue Diamond shopping. He eventually took us to Rose Hall Shopping mall which was great (and only because we asked him to!) We stayed in two rooms. We reported the broken lock in room 3319 three times. It was never fixed. The two lots of $600 vouchers given to us were a waste of time - we tried to use in one of the hotel gift shops but we're told it wasn't applicable because that gift shop, despite being in the hotel, isn't apparently affiliated with the hotel... The spa costs for a massage were excessively overpriced ($200+). I usually have a massage when away but couldn't bring myself to spend so much! Evening entertainment is a bit meh. Very family orientated and the paid for options - Dolce and Rocktail didn't real

La mia famiglia e io abbiamo avuto un bel tempo. Il cibo e il servizio erano impeccabili. Le strutture erano anche fantastiche, purtroppo il soggiorno era breve, quindi non poteva perdere la maggior parte delle attività. Nota notevole al personale Cranston, che si è spostato di sopra per assicurarsi che le nostre richieste fossero rispettate (dagli un sollecito) Tornerei certamente a Royalton.

My wife and I and two close friends stayed at the Ocean Eden Bay Resort Oct 3 - 7. Upon our arrival we were impressed with the appearance of what a “5 Star” resort should look like: Highly polished marbled floors, high ceilings with lots of glass windows displaying the ocean. The initial lobby staff were professional and friendly however the people who arrived were rowdy. This was a “hmmm” moment for us. When we arrived at our rooms which were both balconies with large jacuzzi’s the real problems started: 1. Doors not aligned properly and hard to close. My friends door locked them out one night. 2. Room not cleaned properly. One day the person who mopped our floor left strands of the mop all over. 3. Not enough towels and trying to get towels was exhausting. 4. We had the so called “Privilege Class” service which should have been called the Unprivileged” Class service. Getting ANYTHING using this service was too much of a chore I.e. getting ice, towels, transportation etc. 5. Our balcony was unusable because even though the room was non smoking guess what?? You guessed it! The balcony was, and people smoked whatever they wanted. 6. The elevator had a terrible smell like a homeless person used it at night (were we the only ones smelling this??). If we weren’t on the 4th floor we would’ve taken the stairs. 7. Resort staff: Although there were a few bright lights on their staff which we generously tipped, many of their staff seem to be young and inexperienced when it comes to “Customer Service and Support” They don’t have eye contact, don’t speak, smile are not engaging and are not trained. My wife and I found this sad. 8. We thoroughly enjoyed the pool, I give it a 99.9% 9. We thoroughly enjoyed the food! 95.9% 10. We loved the drinks and the bartenders - 97.9% If you’re going for the last 3 you’re in for a great time. This however is NOT a 5 Star resort.