Montecito: hotel con bar

The property is stunning and the food is fantastic. We loved the pool and the beach. Our favorite restaurant we ate at was AMA sushi and really enjoyed the service and the waiter. If you are an uni fan you will be very happy! Carusos was also super fantastic. We booked the surf experience which was great and the wine tour which was also great. Now for the part why 4/5 given. Prior to traveling we had an extremely hard time reaching the concierge/almost to the point of being ignored. When we did arrive what we were emailed from the concierge was different than what was on the time for our surf experience. Luckily I caught the error. Also the wine tour itinerary was only given to us 24 hours prior even though I had a child with me and was told something completely different like we would do additional stops for our daughter which didn't happen. We are commoners who were just trying to have a great vacation. We felt very much like Julia Roberts in pretty woman - not worth it for them to try to talk to us or arrange our hotel experience. We had a good time regardless but cmon guys try to have a little more care for the common person!