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Grande hotel.. personale amico dell'hotel, facile e veloce check-in e check-out ... altamente raccomandato 👍👍

La posizione dell'apparecchio di servizio è eccellente. Anche i ricevitori sono super utile e bello. Ogni volta che abbiamo bisogno di aiuto, forniranno immediatamente assistenza.

This is my second time living here. Their service is great and nice. The hotel is very close to the box hill centre.

The hotel offers great service, with friendly and helpful staff. The facilities are simple but well-maintained, including clean, spacious rooms and a comfortable lounge area. There is also a shopping center available for daily needs. While breakfast is not offered, the hotel’s location near a shopping center and a supermarket makes it easy to find meals and essentials nearby

SKY ONE 酒店，本人每次來墨爾本首選住宿。此酒店地理位置優越，更重要的是，酒店管理有方，服務質量好。酒店環境優雅，房間乾淨整潔。前台服務生笑容可掬，彬彬有禮，有問必答，百問不厭。三位美女昆妮、妮可和雪莉，給大家留下良好印象。有一次看到行跡不佳者擅自闖入酒店，正在值班的妮可禮貌地上前勸阻，温柔而堅定地説不，直至將闖入者堵到門外。維護酒店健康形象，保護客人出入安全，值得點贊👍 同時特別點贊酒店公寓客房負責專業清潔的張卓女士。我們近幾年多次入住貴酒店，每次入住都會看到房間窗明幾凈，床單潔白，床鋪整齊；洗手間上下明光鋥亮，毛巾等用品擺放有序；公寓廚房灶台和洗水台上光潔無塵，廚櫃內鍋碗瓢盆+杯碟餐具+刀叉勺子皆明凈乾爽，各就各位+一應俱全，陳設擺放十分專業，給予客人賓至如歸的感覺。 入住後，酒店每週安排中途清潔。張卓在中途清潔時，總是友善地和我們溝通，禮貌周到，十分貼心。同時，工作效率特別高，做事格外認真，比如吸塵，她十分注意將每一角落都吸得乾乾淨淨，陽台小沙小石亦不放過，窗框或門邊的細灰必逃不過她的眼睛。一絲不苟+精益求精，她工作時的專業態度令人欽佩。我與先生多次入住貴酒店，時間最長時住了四個月，期間度過感恩節、聖誕節、元旦和中國新年，房間總是被打掃得乾淨整潔，令人心曠神怡。在這個酒店公寓居住真正感受到星級酒店水準。 去年底至今年初，我們入住酒店四個多月裏，每天一大早就看見樓道里她忙碌的身影，經常晚上很晚還沒下班，或超時加班。一些客人入住後，凡遇到各樣麻煩，無論大事小事，或鍋碗瓢盆補缺、或洗滌用品補貨，或忘帶房間鑰匙🔑出了門等等，都少不了叨擾她。可以經常看到她微笑迴應，樂於助人，幫助客人解決難處。 有一回某樓層的水管突然爆裂，造成現場漏水，導致多户公寓用受到不同程度影響，張卓第一時間出現在現場，對客人進行耐心解釋和細心安撫，迅速報告山姆總經理，山姆總經理及時趕到現場處理。起到危機公關的重要作用。 又有一次，我們所住樓層過道突然停電，一片漆黑之中，又是她一馬當先，提醒大家注意安全行走，以免絆倒受傷，這些都是她的額外工作，但總是看見她任勞任怨，孜孜不倦。張卓以酒店公寓為家，熱心服務的工作精神令人感動，同時使酒店公寓的管理水準和服務質量，在客人的心目中，都得到綜合加分項，值得特別點贊。 再次真誠感謝SKY ONE酒店公寓，感謝老闆管理有方，感謝員工服務優良。若再來墨爾本，SKY ONE依然是我們的首選。

Good experience, nice staff, spacious room and clean. Close to box hill shopping mall. Also with washing machine.

I stay at the service apartment. Room is very large and spacious. It can house up to 7 persons comfortably. The balcony is so dusty that it cannot be used. The view is decently ok. Kitchen is basic with some pots and pans. The reception is manned 24 hours opposite the road the Best Western motel. Swimming pool, heated jacuzzi and steam rooms are at the motel side.

I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel. One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself. Great Wifi speed too as I was able to complete a little bit of work from Room no.1. My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles. THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :) I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.