Hotel UNLOCK HOTELS a Monchique

Hotel is in perfect location within the historical site, the room is clean and comfy. Beautiful pool in the middle of the garden. Despite all ups, the downside was the service in general, however the reception was helpful when asked. Tips: Avoid staying the same floor as the reception because there is a staff room next to you, and the staff come to chitchat in the room and the hallway (the same hallway as guest doors, clearly echo). Beware of hot food running out from breakfast way earlier than closing time, you cannot request those eggs, bacons, mushroom if it's runs out. even there are many guests coming in and was no hot food. Like other comment says the hotel is full of potential and personally we think its a very peaceful & lovely place with historical charm. Just the frontline service staffs around the place still far from that so called well service. House keeping were friendly and helpful, gardening maintained well. Enjoyed the place and once learned to didnt expect any service, Its was the best way.

Gostei da localização, o quarto muito bom. A melhorar o aviso que a recepção não é no próprio hotel,e sim no hotel central a 100metros.

My room wasn't ready so I was given a free drink token. Unfortunately it was impossible to use as the bar where you could claim it was closed and they wouldn't let you use it anywhere else. Also the restaurant wasn't even half full and they wouldn't take walk ins. Very strange. Although the room was nice and clean and the pool area was nice. Quite hilly so not suitable for those whom can't climb lots of steps