Westenra Arms Hotel

We stayed one night at the Monaghan and loved the staff, our room, and the restaurant. It was a Sunday and the place was busy. Our dinner and breakfasts were delicious, beds were comfortable, and the staff were accommodating and lovely. The reception staff was kind, the manager was happy to help us with bags, and everyone was helpful to the older patrons who were also staying there. Summer is busy and most hotels like the Westenra Arms have trouble getting and keeping staff. We understand how that can affect the quality of service.

Spent two nights along with friends . Great accommodation, great food and brilliant friendly and attentive staff .Very relaxing atmosphere, good parking facilities- overall a very reasonable and enjoyable break Top marks throughout our stay

We went today for lunch and both had fish and chips from the carvery. The batter was dreadful - not cooked properly and very little fish inside. The chips were hard and would have needed a few more minutes in the fryer. We had been before and always had a good meal and were surprised there were very few in the restaurant. However we know now. The waitress who cleared the table came back and asked if I had enjoyed the meal and when I told her in as nice a way as possible what I thought of it she agreed it was horrible. However there was no compensation. Not good enough.

Haven't been to the Westenra in a long time so decided to go for a birthday treat. The hotel is a very homely and welcoming hotel but unfortunately the food didn't live up to recommendations. There are only 2 vegetarian options and sadly, the burger was not pleasant at all. Some staff weren't very friendly, abrupt and unmannerly but on the other hand, there were equally lovely staff who were very friendly and pleasant. A disappointing experience and definitely wouldn't recommend to vegetarians.

Today we visited the hotel for a spot of lunch, here is my honest review: 1. Staff - now, the staff were very friendly and were fine. There were no issues from me towards the staff whatsoever. 2. Food - now this is where the food bought the review right down. The lunch menu is a set menu and a Carvery. The prices were extremely high for the quality of the food. Example, I got a portion of chips and this came to €4.50. I got a small bowl (no bigger than a condiment bowl) and the chips were cold, dry and certainly not fresh. For the price, I expect more and fresher food! The lasagna was not that good either. The soup was average but not as good as other establishments. 3. Location - it was a lovely venue, smack dab in the middle of Monaghan town. Great addition is the car park 4. Facilities - the men’s toilet was rather small which isn’t normally an issue. However, the tap did not work, making it impossible to clean your hands, meaning god knows what could be spread throughout the venue. Overall, I wouldn’t come back to this hotel for food. Overpriced and poor quality.

Having stayed in some of the best hotels London has to offer I can honestly say that this hotel is a pure gem! Hotel staff are friendly, food is excellent - the best in Monaghan I would say and the cocktail bar is beautiful. Accommodation is very dated and unless you book one of the suites ( we stayed in the Diamond Suite) you will not get a great view of the town nor the space that a suite provides. I cannot praise the staff enough in this hotel. I had 4 of my girls aged under 15 and my 4 year old grand daughter with me for dinner most nights and the restaurant staff went above and beyond to make sure they were well catered for- especially my gravy and mash loving 9 year old! You must stay here if visiting Monaghan.

Absolutely lovely rooms, pillows soft and comfortable,shower brilliant. Staff absolutely brilliant so friendly and accommodating nothing to much trouble. Lots of food on plate. Brilliant cocktails. Lifts to all rooms.

The welcome was warm and the location high stiled. The service staff was friendly and competent. The food itself was freshly prepared and tasty. We hjad a good stay here and we'll be happy to come back.

We visited the Westerna Arms for dinner recently. The food was just average but we decided against returning it to the kitchen due to time constraints. However when the the waitress came to collect our plates, we did mention that the food served was poor and seemed to have been cooked earlier and reheated. If it wasn’t for the appalling rudeness we experienced from the waitress and her supervisor we would probably not have submitted this review. They totally dismissed our comments and offered no apology whatsoever. We were not looking for a price reduction as we chose to consume the edible part of the meal, however we did expect an apology. After we commented on the food the staff did not return to our table to offer us dessert or tea/coffee. It seems that our feedback was not appreciated and this establishment does not appreciate its customers. Needless to say we will not be returning to the Westerna Arms, Monaghan.