Annandale Arms Hotel

Just like to say a big thank you to all the staff at the annandale who helped us Saturday and Sunday for finding us a room at last minute and chatting with us through a stressful time. Loved our stay couldn't do enough for us cant wait to stay again under better circumstances thank you all

We had lunch just after Christmas and the person who looked after us was brilliant under very difficult circumstances. The boiler had broken so no heating except for small electric heaters scattered about, staff seemed limited, a bit quiet in terms of customers. In spite of all this we had efficient and friendly service and the food was good.

Excellent stay, would highly recommend it. Live music in the bar in the evening, with a healthy top shelf of single malts. The staff are very friendly and accommodating, arranging an early morning breakfast for our start.

A comfortable hotel with no frills. Very friendly staff offered a warm welcome. Service was excellent and the food, from a varied menu selection, was most enjoyable and reasonably priced. Overall, great value for money.

Firstly the good points: Staff were friendly, public areas seemed fine and the food was enjoyable (although the item I picked from the evening menu was not available) with a good breakfast. We had a pet friendly room which I would not recommend to anyone. To access the room it was necessary to leave the main body of the hotel, the rooms being at ground level, opening onto the courtyard/car park - not a bad idea for access with a dog. The room had windows and a glass door all along one side - not an especially cosy arrangement as the day we were there was grey and wet. The room itself was sizeable with a double and single bed but was rather stark. Beds were fine, comfortable with clean linen. However..... As soon as we opened the door from the outside we were met by an overpowering smell of dog - truly awful - to the extent that we almost left there and then, but we decided to stick it out. Clearly the carpeted room needs a deep clean of some sort, or even a new carpet (although the carpet did look ok). There was mould or mildew inside the built-in wardrobe in the dressing room area adjacent to the bathroom and dirt or mould on the inside of the door leading from the bedroom to the outside. In the bathroom there were areas that were thick with dust and other spots that had clearly not been cleaned adequately. eg there were dirty areas on the toilet roll holder and pieces of tissue in the sink. Areas of the rooms could do with some TLC and maybe a functioning extractor fan in the bathroom would help with some of the mould issues. I don't think that because we had a small dog with us we should have been treated like second class citizens but that was the distinct feeling we got with that accommodation. Avoid!

The bar in the Annandale Hotel is very smart and tidy and decorated very much in the Scottish Country House Hotel style with wood panelling, clan shields, tartan carpet etc. As such, it doesn’t have a pub atmosphere but is a pleasant place for a drink nevertheless. Service was friendly but the lager a tad flat.

FROM THE MOMENT I ARRIVED I WAS TREATED LIKE ROYALTY BY THE HELPFUL AND FRENDLY STAFF. MY ROOM WAS CLEAN,WARM AND COMFORTABLE. BOTH DINNER AND BREAKFAST WERE REALLY WELL COOKED ANDSERVED AND TERE WAS A WIDE CHOICE OF LOVELY LOCAL FOOD.

For a one night stopover it was adequate. Looks a bit tired in places. Staff friendly. Food good.

Large clean and old fashioned room, all was exceptable but I didn’t have my pyjamas and it was a bit cold so had to sleep fully clothed .