Club Serena Resort

海邊度假 但不值這個價格！

海邊酒店 性價比不高

My main concern was the breakfast. They served beef mushroom and chicken wings, which honestly didn’t feel appropriate for a morning meal. It would have been better if they offered the usual breakfast choices like bacon and sausage. On top of that, we couldn’t relax while eating because the staff were talking loudly nearby, and we could clearly hear their conversations. It didn’t feel like a peaceful or pleasant start to the day. We also ordered food and requested for it to be delivered to our room the Governor’s Suite which isn’t even far from the restaurant. To our surprise, we were charged a ₱300 delivery fee, which made no sense considering the distance and the fact that we were already paying almost ₱11, 000 per night for the room.

The staff was extremely friendly and helpful. The food was pretty good. The room was pretty good and they beach was nice but there were no chairs or umbrellas on the beach - but swimming was really good there. The resort had a kind of deserted feel. A beach vendor approached us on that property and we ended up agreeing to go on a guided shoreline snorkel excursion with him that was about a 10 minute tuk-tuk ride from the resort. The vendor that talked us into it was the one who guided us and it was a really great snorkel experience.

The receptionist was very dedicated in taking us to look over the compound and rooms. The "white beach", which mistakenly appears on google-maps 2 kms south, is actually at this resort: white ***** of sand and two pools. Good rooms; good restraunt, though service is VERY slow. Rates are rather high.

Such an amazing stay at this private resort. It was a bit difficult to get to as it’s a 20 minute or so ride to town or Panagsama road. We booked a garden villa with an outdoor patio/terrace up front direct on their website. They were very responsive via email and Whatsapp. The room had an indoor/outdoor room vibe. We felt really safe as there were security 24/7 and there weren’t a lot of villas in the resort. It honestly felt like our own resort. The water pressure wasn’t so strong for our shower so don’t expect much given that the resort is a bit remote, though housekeeping did a good job of maintaining cleanliness of our room. They have a restaurant with amazing breakfast food that was included in the stay. However, their lunch and dinner options were very limited. Most, if not all of their foods were not available. A drive into town costs 600 pesos roundtrip so I suggest planning ahead. The location was also great as it was literally by White beach and steps away from the area where people usually gather for the sunset, which was beautiful and totally recommend checking it out besides the shore near the resort. Overall, we thought the stay was amazing due to incredible staff, especially the front desk who were very helpful from the beginning until the end of our stay. We had a hard time reaching out to our next accommodation in another island and they were all so helpful! We didn’t have cash and an associate suggested alternative options out of her own pocket which shows how much they go above and beyond. One suggestion for the resort is to have a package on airport transfer included with the room fee because I can only imagine what’s keeping guests from booking the resort is it’s location and transportation fee of 4500 pesos per trip. Moalboal is already a 3-4 hour drive from Cebu City, and from the town, it takes 20-30 minutes to get to the resort.