Four Points by Sheraton Williston

Nice property - close to the airport. Good value with restaurants close by that deliver.

Excellent counter receptionist and knowledgeable about the places to eat! Very warm welcome and we will be back again soon from Canada!

Upon arriving at the hotel, we were given our room keys and discovered that one of the two rooms that was booked under our reservation was not clean from the previous guests. The main desk was able to give us two other rooms, but they were not beside each other as requested and we had to argue with the desk manager to put us on the same floor. The hotel was affected by the Microsoft cyber security breach, and were short staffed. Therefore it was the hotel manager who was cleaning rooms. She was visibly stressed, understandably, but took it out on the guests, displaying incredibly unprofessional behaviour. Upon discovering that 1 room had mould in the bathroom tub, we asked her to have the bathroom cleaned. She said she might be able to get to it. She informed us that if we were not happy with the rooms we were being given, that we could “try to book another hotel for all she cared,” that we wouldn’t find one because all the other hotels in the area would be booked, and then she slammed the door in our face. The rooms were not well cleaned, smell very strongly of perfumed Febreze, and the bathrooms needed a deep clean. One of the bathrooms had hair in the bathtub and visible dried pee around the toilets that had not been cleaned up from previous guests. One other thing to note is that this hotel only has cleaning staff coming into the hotel rooms every third day to make beds and change towels (This was not due to being short staffed, but rather their regular practice.)