Hotel in zona ROW Adventures, Missoula

Questo è il nostro hotel preferito a Missoula! Il desk front è sempre accogliente e amichevole e divertente per parlare con - ci fermiamo spesso e Jane e Khloe ci ricordano sempre e ci chiamano per nome. Il manager, Racquel, fa sempre un punto per salutare e assicurarsi che gli ospiti siano comodi. Nicole in custodia ha sempre superato e oltre! La pulizia e la sicurezza sono sempre le mie priorità numero uno quando soggiorno in hotel e questa proprietà è costantemente top noch. Siamo sicuramente fan del Missoula TPS e rimarremo sempre qui prima di qualunque altro posto. Andate a Griz!!

The front desk person was extremely helpful and we scored the last available room at this hotel. There are lots of dining options in the area close by and it is easy access to I-90. It's a basic hotel but extremely clean. Breakfast was included and it's your typical hotel breakfast with microwaveable burrito or egg option.

Stay away from this hotel. Wish I had an option to give negative reviews to this hotel and its management. I arrived at this hotel around 1AM on 07/26/24 for a night on my way to visit Glacier National Park and was left stranded the whole night as they were unable to check me in, citing power outage and inability to access their systems. I could see the hotel had partial power and the lobby had lights and even people were checking out early in the morning but despite all this they denied checking me in. I tried frantically calling hotels around and was unable to find one at the dead of the night and having no place to go I was left stranded in the hotel lobby. I felt unsafe in a completely new city and since I had no vehicle, I had no option but to stay in the hotel lobby through the night. In addition to that, upon confronting them, as to why they didn't deem it important to inform me about this before hand, they were clueless. Instead they asked me to sign on a paper with my details so they could verify my reservation and cancel charges if any, when they have their systems back. This behavior could not have been be more pathetic and unprofessional. To my utter astonishment my card was never charged even when I hadn't checked in. As if this was not enough, they scammed me by reserving me a third party airport pickup without mentioning anywhere that it was a paid service. I had called the hotel 1 day prior to my checkin and had requested for an airport courtesy shuttle that was mentioned in their website and was given a number to contact and reserve a shuttle .I was picked up by a shuttle and when I reached the hotel the shuttle driver charged me $35 saying they were a private company and not part of the hotel. I was never informed about this. I would have preferred Uber since the hotel was just 2 miles away from the airport and it would have hardly cost me $10 for the trip. Few things about the hotel checkin issue that raised my suspicion that they were oversold and the issue they mentioned about system was just an excuse. - By default when you have a confirmed reservation and you don't checkin you would get a charge on your card, but I was never charged for this booking. - Hotels around that place were all booked for that night. - They never reached out to me to inform they had an outage so I could have planned accordingly. The reason for power outage was a storm the previous day which means they had plenty of time to reach out to me. - This hotel had a lot of people and power was not completely out. They could have verified my reservation by calling their customer care or their other franchises , few blocks away, that didn't have any power issue. The sad part is, even after raising this issue multiple times to both hotel management and IHG customer care, nobody has reached out yet.

The location is great. Close enough to the highway but far enough to hear any traffic noise. Close to several fancy restaurants. Room is clean and neat. Bed is cozy and comfortable. Agents are very warm and friendly. Very positive experience.

Very comfortable pillows and beds. Rooms are clean. Full refrigerator, stove tops and microwave in the rooms Handycap accessible in all the rooms. Staff is above and beyond, Friendly and caring. Anything you need they will get for you. When you stay here you feel like part of the family.

You get a clean comfortable basic room here. There is no fridge or microwave in your room. There is a microwave in the lobby and coffee and hot water are available in the morning. I was in a room near the ice maker and elevator and it was somewhat noisy. On the plus side, the bed was comfortable and the room was clean. The staff at the front desk were friendly and provided info on weekend events and places to eat. The location is great. It is easy off and on from the interstate and several restaurants and gas stations are close by. There is also a walking trail nearby so that you can get in a little exercise after sitting for hours in a car. All in all, I was satisfied with my stay here but it is definitely a no frills option.

The good and the bad: Good: Price was less than most in Missoula, the room was clean, bathroom had been remodeled, wifi and TV worked good. McDonalds and KFC are nearby (Is that good?) Bad: Neighborhood is kind of rough. Other than the bathroom and the flat screen tv, if I had walked into the room in 1970 I would feel right at home. Lighting was very poor. The beds were old and not very comfortable. They were probably there in 1970. There was a fair amount of noise from the road. No fridge or microwave and no breakfast. Summary: It was Ok for one night but not very comfortable. I think they are trying to update things and make it go, but there remains lots to do.

L'hotel è semplicemente eccellente. Da personale utile alle camere pulite e confortevoli, questo è stato uno dei migliori hotel che abbia mai soggiornato. Il personale si è sempre assicurato che tu ti sentissi benvenuto, non importa quale ora del giorno che sei entrato, e il caldo colazione mattina è un grande inizio al giorno. Le camere erano molto pulite e spaziose e sopra di loro, l'hotel è anche situato vicino a molti ristoranti e centri commerciali. In generale, consiglio questo hotel a chiunque cerca un posto fantastico per soggiornare.