Recensioni su The Royal Sonesta Minneapolis Downtown

La posizione è buona e l'interno della stanza sembra decente. Il personale è gentile. Tuttavia, il nostro letto matrimoniale nella camera matrimoniale standard è molto rigido. Non riesco a dormire comodamente la notte. Ho visto la recensione su google con qualcuno dell'hotel che diceva che è possibile richiedere un topper morbido. Abbiamo chiesto aiuto al personale e lo hanno fatto, ma non ce n'è. Deluso per un 4 stelle per avere un letto scomodo. Il letto in 2 stelle è più comodo ed è anche in una camera matrimoniale standard. Molto probabilmente non tornerà mai più perché la cosa più importante nel soggiornare in hotel è la comodità del letto. Non voglio rischiare di dover dormire in un letto scomodo per qualche notte.

Room had no outside window at all. Room was also a bit dirty especially in the bathroom. You could see lots of curly black hair stuck to the bathroom ceiling. There was also used lashes left in the garbage can.

The location was amazing. I was there to do all Prince stuff! Staff were amazing and helpful when I had questions. Room was clean and comfortable! Restaurant attached to hotel was a plus and the food and service was awesome! Hotel is around everything you may need. I

Room was nice, clean but a little small for what I am used to at the price

Good hotel

This hotel has a WiFi connection speed that could be compared to a third world country. Beyond slow. This caused the TV in the room to not work properly and disconnect from broadcasting every 15 min. The bathroom needs to have a vent as it gets really stuffy after taking a shower. Only 1 guy on the front desk was welcoming and clearly an expert in being accommodating.

The location of this hotel to the Target Center is very close. We also were able to walk to it via the inside skyway and so didn’t have to walk in the cold! The restaurant affiliated with the restaurant offered excellent food so we didn’t have to wander around looking for an alternative. We definitely would stay here again!

The restaurant was very good and fast. The location with the Skyway to the Target Center was great when the weather turned. Staff was wonderful

Convenient location to shows/dining. Friendly staff. Clean and comfortable accommodations. Upgraded to premium room, was told its quieter. Could hear the room next door, so not that quiet.

The check in staff was very friendly! The room had so many stains on carpet and furniture. The business class King Suite claims to sleep 3 but there was one bed and and couch that did not convert to a sleeper sofa and there wasn’t extra bedding to even try to use the couch as a place to sleep. No windows to the outside, just an uninspiring courtyard area.

I relly loved everything about my stay, the hotel is super nice, rooms are great, we had a great view, and the hotel restaurant was even awesome too. We ate there for breakfast and it was excellent. The only thing I would say somewhat of a complaint would be the front desk person was kind of rude from the beginning. We were there 1 hr early before technical check in time, because we were on a beer tour that picked up and dropped off at that hotel. The tour got done at 3 and I figured we could just try to check in then. There was another couple checking in too with someone else. My person kept saying we were checking in early, and then proceeded to say more than once, don't people know the check in time is 4? I kept feeling like I had to say sorry for being there 1 hr early. Pretty bad customer service in my opinion. EVERYTHING else was nothing short of amazing. Loved the location, super convenient and walkable. Would stay again!

Large cost for parking . Clerks were friendly but did not have a lot on info. Only two towels in room so when we cleaned up for dinner and awoke the next morning we had to reuse we could have called for more but inconvenient.

For some reason the carpet in my room was wet when I checked in. Plus the pillows were very small, which is strange as the bed was very large. I also ran a bath and the water kept draining by itself even though I’d plugged the drain.

Everything went smoothly from check in to check out. It was a very nic3 room and was clean and everything worked.