Hotel Nikko Nara

I stayed at Hotel Nikko Nara in July 2025. While the room was clean and check-in smooth, I discovered a major hygiene issue with the in-room Nespresso machine. When I ran water through it, black fungus and brown contaminated water came out. It took over 30 rinse cycles to clean, and even then, debris remained. I spent over an hour handling this on my own. I reported the issue in person to the manager with photo and video evidence, and followed up respectfully by email. The response was minimal, and there was no meaningful follow-up or goodwill gesture. Even after further messages, the hotel failed to take responsibility. I was told the machines were 2-3 years old. If not cleaned for that time period, it is disgraceful.

The hotel seems a bit dated but very well maintained with an old world charm. The room was reasonably sized and i really liked they implemented a lounge for all guests to access from 2-7pm with a wide range of drinks even sake and wine.

10 seconds walk from JR Nara Station. It's okay even if it rains. Hotel check-in is on the 3rd floor. The bathhouse on the 6th floor is free. Free drinks on the 3rd floor. Breakfast shows the pride of the hotel. Very delicious.