Utente ospite
11 agosto 2021
This is the worst hotel I have stayed at in my 40 years of traveling. First, it was filthy. The garbage overflowing from garbage cans, garbage littering the hallways and in the kitchen area. Our room appeared clean but there was a dirty sock and empty bottles under the bed. We had no soap, kleenex or toilet paper. when i asked for these items i was given a bar of soap but had to wait hours to get the toilet paper and kleenex. there were no towels at the pool and the ladder was not safe as well as several broken chairs. Breakfast was a joke. A bag with milk (not refrigerated) cereal (stale) an apple and a days old pastry. The worst part was the owner who was at the front desk. He was rude and didnt honor my reservation. He said the suite i requested wasnt available but i could have a standard for the same price, How does this make sense. when i asked for a different rate he was rude. the only reason I didn't run screaming was because I had 2 small children w me who were tired and wanted to go swimming . A staff named Paul was working his butt off but he couldnt do everything. This place is a disaster. I called choice corporate and was told there was nothing they could do. Nice policy. I will not be staying in a choice hotel any more.
Traduci