Plaza Marchi Old Town - Mag Quaint & Elegant Boutique Hotels

Ottima posizione. Terrazza con splendida vista. Ampia camera da letto e bagno.

Very good location! Hotel clean and comfortable!

I have travelled more than 110 countries and many cities, but just wrote a few reviews. But this is one of the worst hotels in my whole life. The receptionist’s answer is always “I don’t know.” The closest public parking needs to charge more than 600 hrk and which is around €80 per day. And the receptionist has told that I should park at this one, and I can get a daily pass. But when I asked about the price, the answer is, “I don’t know, you can check yourself”. When I was asking the parking staff, she has kindly told me I can park at another public parking lot just near by, but 4 times cheaper, this one is too expensive. Due to the hotel is located at the old town, we have kindly asking for the assistance of luggages, but the receptionist said that she is the only person, nobody can help for it. Holy. It reminded me the bad experience at Oia, Santorini. Because the islands tour is popular at Split, I have asked the receptionist about some information, but the answer is “I don’t know.” and then she has pointed me a travel agency at the the front of hotel. When I wanted to make sure that the agency is trustable, but she just smile and smile. The hotel room is terrible, especially the shower area, just a bathtub without any cover, and easy to floating the whole bathroom after a shower. Anyway, at the beginning of the check in, the receptionist told me that, “our hotel is a heritage.” So what? During the check in, a very poker face, just like she is somebody or neighbours on the street, not working for the hotel. For the check out, even worse, seems I own that lady so much money. We were asking for the luggages storage. She just said, “leave it there.” with a very unfriendly and mind face. Strange, a very strange attitude. Another worst point is they asked €2 for each person for the city tax, normal and acceptable, but excuse me cash only, and no change at all. We only have €3.5 and €50 euro note. P.s. The hotel is really located a hidden area of street, and difficult to follow google map to find it. And we have been asked the restaurant people around, but nobody knows it.