Hotel in zona General Mitchell International Airport, Milwaukee

Recently stayed at the Journeyman Hotel for two nights during a visit to Milwaukee with a friend. The room itself and the facilities were very nice, though the service experience was inconsistent. Upon check-in I was told that I received a room upgrade, but it was exactly the King premium room I booked. Luckily it was street facing, but had two small windows rather than the large window shown in room pics (and the better natural light that I had hoped for). I received a text from the front desk to ask how everything was with the room, and I asked whether it was possible to move to a higher floor or different room with larger window. Was told that none were available. Interestingly, my friend had booked a regular King room but somehow was double upgraded to a King spa room, even though we were both eligible for upgrades. He also received some gummi bears and pretzel snacks in his room, while mine had none. Even so, the room was comfortable and I enjoyed the quality of the bath products and the Frette sheets. I ordered breakfast at Tre Dita one morning and the portion was extremely generous, though the server failed to explain that regular coffee was actually free when I ordered; there’s a coffee/tea stand in front of the counter at the entrance for hotel guests. We also had drinks one night at the rooftop bar, but was told the free drink tickets we received only covered $15 and would not allow us to use them on $16 drinks even if we covered the difference. It didn’t make much sense since we had three drink vouchers and all of the drinks collectively added up to less than $45. I booked and prepaid my reservations through the Capital One portal and since the Journeyman was part of the Lifestyle Collection of hotels I also received a $50 hotel credit for each night that could be used at the in house restaurants. I made sure to use the $100 credit, but during my stay I already received alerts of pending charges to my credit card for incidentals and room charges. Upon check-out, I confirmed with front desk that any room charges were covered by my credits so that I would have a zero balance. The hotel was busy that morning as there seemed to be a wedding reception event, so the woman at the front desk (who introduced herself as the hotel manager Katie Neufeld) assured me that my balance was zero and that she would have a receipt emailed to me later. Two days later, I discovered several additional pending charges from the hotel: 295.43, 75.00, 285.64, 194.00, and 75.00. Of those 370.44 actually posted, which prompted a phone call to the hotel to clarify. At first I was told they were legitimate charges made to my room, then informed that they included the actual room charges before I explained that the rooms were prepaid when I made the reservations in August…with different credit cards!! It’s not reassuring to know that random charges can be posted on my bill without a complete explanation. In the end everything was sorted out and charges were revers

Questo è un hotel molto bello. Le camere sono spaziose e pulite. Il letto e il letto sono comodi. Il servizio era molto buono. Il colazione era tipicamente mediocre come la maggior parte degli hotel a catena. Il prezzo era competitivo. C'è una piscina all'interno che sembrava bello.

Grande hotel più nuovo a Wauwatosa vicino a Froedert. Le camere sono enormi con decorazione pulita e moderna. Il personale è il più amichevole che abbia mai incontrato, soprattutto la giovane donna che lavora nella zona del colazione. Il colazione complimentare stesso era molto meglio della media, con la crema di pecora, omeletti, waffles, molte frutta, bagagli, ecc. Gli unici negativi: la porta congelata nel bagno ha consentito troppo luce, in cui gli altri potrebbero disturbare a dormire nel secondo letto; il forno di doccia era difficile da scoprire - le istruzioni di funzionamento. L'ingresso non sembra un hotel a tutti i livelli -- piccola, porta laterale.Penso che questo nuovo arredamento sia più economico, ma mi mancano gli alberghi reali con un lobby ornamentale, ecc. Il Pfister, questo non è.Molti cemento intorno -- Blue Mound Road è occupato. Potrebbe usare un po'di paesaggio per softenere le cose.

Wow! This place has it all. Clean, well laid out, spacious, well equipped. We stay in motels frequently and look for kitchen units both because of dietary concerns as well as to save money by not eating out. This place EXCEEDED all expectations. Kitchen is equipped with plenty of dishes, utensils, dishwasher, cleaning supplies, coffee/salt/pepper/etc. Bathroom is huge, clean, beautiful. Bed was super comfy. Couch, desk, barstools...this will be our go to when we escape for a few days. Just like home. Oh, and hot breakfast buffet included. Fresh food, many cold options too. Don't hesitate!

I bambini si sono davvero goditi di rimanere ci piaceva la piscina e la piscina vi saremo certamente indietro presto il colazione era ok waffles e succo d'arancia era così buono la signora del receptionista al primo turno era molto bello

Staff was friendly and professional. Warm cookies on arrival. Room was spacious and clean with a decent view of the green lawn and shrubs/trees from the room window and the hall window. Bathroom had double sink and double shower (no tub, which was fine with us). Shelby Campbell’s restaurant was fantastic. We ate there for dinner and the included hotel breakfast. For dinner we sat at the sports bar and enjoyed whatever game was on with the bartenders and other guests. The bartenders created a very friendly atmosphere. Food was good—burgers and stepped-up comfort options made well. The included hotel breakfast was fantastic—not a buffet—you order off the menu, limited options but the usuals. I had the best veggie omelet ever. Thank you! Will stay again.