Hotel in zona Ernest Spaights Plaza, Milwaukee

Molto bene, il servizio è buono

Great location, and the staff was fabulous! Domonique at the front desk was so helpful with our check in, answering all our questions, and accommodating our requests! Vince the valet was so quick, kind, and efficient, making it so easy to check our car in and out of the valet throughout our stay. The rooms were clean and well kept. The angle of the TV to the bed was a little odd, and there was no pool/hot tub, but the staff got cold breakfast out early for the marathon runners!

We had two rooms booked from Friday October 21 checking out Sunday October 23rd. On Saturday October 22nd upon our return to the room we noticed the door ajar (with no sign of forced entry), and steam emanating from the room and the sound of shower on. Upon entry we found all hot water taps were going full blast, the room had been ransacked and our items strewn about. The thief took my purse, laptop, daughter’s iPad and various other personal effects. I immediately went to the front desk where the clerk told me to call the police myself. No hotel security came to our aid. And when the police were finally called - no one from the hotel bothered to participate in the investigation. When I asked for another room for me and my 11 year old daughter to sleep so we would feel safe, we were told we’d “have to wait until the police investigation was done” ie several hours into the morning. When I called the front desk again to ask if we could please switch to another room - she hung up on me. I was livid. When I called the front desk back to ask again about switching rooms, a woman security officer said “you’re going to listen to me… you are not getting another room!”. Upon hearing this we packed our bags and found a room at the Hilton down the street. While waiting for our Uber to arrive (this is at 1 am by then) I approached the front desk to tell them we were leaving and to ask for the hotel manager’s name and number. I was then told by this front desk clerk to “google it”. And when I reacted in anger , this security “officer” then started coming toward me and menacing me. So we left. When I went back the next day - I asked for a refund and was told to send the police case file #. Which I did and emailed Sunday morning by 11:30 am. I still have not heard back about the investigation or any refund. So not only were we robbed by someone who obviously was given access to our room, but we were told to stay in a steaming, wet ransacked room and mistreated by a belligerent front desk clerk and her coworker security guard. If you are a woman travelling alone with a child, don’t stay at this property if you have a choice!

I recently stayed at the Cambria Hotel Milwaukee while my company booked out the majority of the hotel during the RNC, a time of heightened security which posed significant challenges for large group accommodations. Throughout our stay, the Cambria team consistently went above and beyond to ensure everything ran smoothly. They not only accommodated our needs but also coordinated shipping items across the country to ensure their safe return and arranged last-minute catering for over 100 people. The exceptional service provided by Howard and Travis exceeded our expectations. Despite the numerous challenges we as a company faced of accommodating such a large group, a simple call to either Howard or Travis promptly resolved any issue we encountered. For businesses traveling with large groups requiring exceptional accommodation, I cannot recommend Cambria Hotel highly enough. Thank you, Cambria Hotel, for your outstanding service and dedication to ensuring our stay was comfortable and productive.

Ho dormito solo una notte in questo hotel in un giro fuori stagione - La mia stanza era grande e luminosa, il bagno nuovo e ben accessoriato. L'hotel è centrale, accanto c'è un parcheggio multipiano convenzionato. Nello stesso isolato c'è una specie di centro commerciale pieno di locali, e immediatamente dietro una delle strade più frequentate la sera, con locali di ogni genere. La receptionist è stata gentile, ci ha dato molte informazioni e ha risolto una criticità connessa alla colazione ed al mio status di cliente Marriott Executive. L'hotel non ha una sala colazione, ma c'è un Bistro al piano terra. La manager, dimostrando molto senso commerciale, mi ha omaggiato un buono per la colazione, ma il personale del Bistro (in particolare Camille) è stato scortese e frettoloso, non mi ha dato la possibilità di utilizzare pienamente il mio buono, non nascondendo il fastidio per le mie richieste. L'hotel comunque è davvero una bella struttura, non economico ma ne vale la pena.

Adoro gli aspetti storici di questo hotel. Il personale del lobby, lounge e pub Miller erano tutti efficienti. Ma... Ho prenotato una suite per permettere alla mia figlia adolescente di avere il proprio spazio. Il divano Ed era una delle vecchie materassi che ti hanno incastrato sul retro e non ha un cuscino. Ho chiesto un paio di panini o qualcosa e hanno portato due biancheria in più. Sarebbe bello per un bambino, ma non per gli anziani e certamente non per il prezzo!

Recently stayed at the Journeyman Hotel for two nights during a visit to Milwaukee with a friend. The room itself and the facilities were very nice, though the service experience was inconsistent. Upon check-in I was told that I received a room upgrade, but it was exactly the King premium room I booked. Luckily it was street facing, but had two small windows rather than the large window shown in room pics (and the better natural light that I had hoped for). I received a text from the front desk to ask how everything was with the room, and I asked whether it was possible to move to a higher floor or different room with larger window. Was told that none were available. Interestingly, my friend had booked a regular King room but somehow was double upgraded to a King spa room, even though we were both eligible for upgrades. He also received some gummi bears and pretzel snacks in his room, while mine had none. Even so, the room was comfortable and I enjoyed the quality of the bath products and the Frette sheets. I ordered breakfast at Tre Dita one morning and the portion was extremely generous, though the server failed to explain that regular coffee was actually free when I ordered; there’s a coffee/tea stand in front of the counter at the entrance for hotel guests. We also had drinks one night at the rooftop bar, but was told the free drink tickets we received only covered $15 and would not allow us to use them on $16 drinks even if we covered the difference. It didn’t make much sense since we had three drink vouchers and all of the drinks collectively added up to less than $45. I booked and prepaid my reservations through the Capital One portal and since the Journeyman was part of the Lifestyle Collection of hotels I also received a $50 hotel credit for each night that could be used at the in house restaurants. I made sure to use the $100 credit, but during my stay I already received alerts of pending charges to my credit card for incidentals and room charges. Upon check-out, I confirmed with front desk that any room charges were covered by my credits so that I would have a zero balance. The hotel was busy that morning as there seemed to be a wedding reception event, so the woman at the front desk (who introduced herself as the hotel manager Katie Neufeld) assured me that my balance was zero and that she would have a receipt emailed to me later. Two days later, I discovered several additional pending charges from the hotel: 295.43, 75.00, 285.64, 194.00, and 75.00. Of those 370.44 actually posted, which prompted a phone call to the hotel to clarify. At first I was told they were legitimate charges made to my room, then informed that they included the actual room charges before I explained that the rooms were prepaid when I made the reservations in August…with different credit cards!! It’s not reassuring to know that random charges can be posted on my bill without a complete explanation. In the end everything was sorted out and charges were revers

Lost me as a customer and perhaps for good. For 30 years or so have considered Canal Street a much more fitting venue than Vegas for my ******** dollar. I was reasonably a winner at high roller video poker at the Pot pre-2021 and going back to the 90s. Until around 2020 when came new management -- and a much tighter (and disappearing VP machines) policy ensued. So I switched from video poker to Quick Hits (a slot machine) and experienced periodic modest jackpots. But that changed, too. Over the last 18 months especially. And REALLY changed since the new look of the ****** and eateries. No doubt about it. The machines are being messed with by management -- dialed back to favor the house in the extreme... no matter if management denies it. They need to pay for the new glitzier look and have decided to squeeze it out of Sapphire-level players like me by tightening payouts. Management will repeat and repeat and say it is all (bad) luck. My bad luck. But I am convinced it goes beyond that in what amounts to a strategy to minimize even modest jackpot wins. I am now left to remembering the good old days when the old management would actually publish pics of winners in the monthly ”offers” mailing. Pics no longer....most likely for the paucity of significant winners. But I'll enjoy Vegas with the loot I am now saving. Adios Dominick and the new big boss at Potawatomi. Haven't been in your establishment in a month and I miss it. But I won 't be going back unless and until stories abound of occasional healthy wins at what seems now -- very sadly -- a coordinated ripoff. P.S. Surprise surprise. I won''t be making Sapphire this year. It's called self-control in a hazardous-to-the-bankroll ******** environment.