Rlj Kendeja Resort and Villas

I stayed for a week at RLJ Kendeja for work, and the experience has been amazing. Roberta, Reuben, and the rest of the team have been attentive and made sure that my stay is comfortable. The food is great too! Will definitely recommend this hotel.

The customer service is very poor, price keeps fluctuating for no reason, price online is different, when you get to the hotel is ridiculous $60 more, they will not order the online price. Below are the picture of the brochure that was served.

Roberta, Reuben and Sylvia provided excellent Customer service. Reuben greeted us every morning and made us feel very welcomed. If it was possible I would give beyond 5 stars! Stayed last week at this wonderful resort. Everything exceeds ones wildest dream of a resort. The scenery, decor and beach is beautiful. The rooms were clean and modern looking. On top they have the most wonderful staff, extremely kind and helpful with every wish.

We were allocated rooms that had not been used for a while...the musky air, with dusty and torn bedding. We complained about it and we recieved an insincere apology as our feedback to replace bedsheets was reported as 'overturning beds'. The worst thing about this experience is knowing that we could have received value for money elsewhere. Don't go to that hotel. Just don't.

Terrible service even after giving feedback about the rooms. They will only apologise and still give you substandard services. The bedsheet are old, dirty and torn. They only offer drinking water on day one of your visit. 😥

Beautiful resort. I stayed here for 3 days in November, and will definitely visit again the next time I am in Liberia. The staff was friendly and food at the poolside restaurant was delicious. My room was spacious with a large shower and a comfortable bed.

Kendra and Rubin provided the excellent customer experience that you would get any Five star location. They were both welcoming and receptive to all our needs. They even remembered each of our kids names and was very engaging with them as well. The staff was just as friendly and welcoming. The rooms and sceneries were amazing. When I come back to Liberia I will definitely be back here!